20 Most Recent Symantec Norton AntiVirus 2004 - (Open Box) for PC - Page 2 Questions & Answers

They are the manual instructions but Symantec to have an automatic removal tool floating around. put the CD back in the drive (or get access to it from it's directory or whatever) then repair it as follows:

C:\> msiexec /i "D:\SAV\Symantec AntiVirus.msi"

let it go through it's dog&pony show then when it's done, uninstall it properley:

C:\> msiexec /x "D:\SAV\Symantec AntiVirus.msi" or

Download the Windows Installer Cleanup Utility package from:
http://download.microsoft.com/download/e/9/d/e9d80355-7ab4-45b8-80e8-983a48d5e1bd/msicuu2.exe

Install and run. Remove the offending Symantec Install Package from the list. Wella.

hey guys , have yall tried uninstalling and reinstalling?

for uninstalling, use the norton removal tool to securely rid your computer of everything of norton. here is the link for the removal tool.

after using the removal tool,

manually dlete excess temp files

start>run>%temp%> dlete everything here
start>run>temp> dlete evrything here
start>run>prefetch>dlete all

restart computer... then you can now install you norton.

post back what happens...

Just go to www.symantecstore.com and go to renewal and it will ask for your product and version. after you purchase it, it will give you a subscription key... If you have the subscription key, Just open you Norton, go to HELP and Support located at the upper right, click on renewal center and choose enter subscription key and type your subscription key.. If your having problem just call
Norton Support at 1-800-745-6061..

Hi Leonard,

You will need to contact Symantec directly regarding your billing issue, you can do that at the below link.

http://www.symantec.com/norton/support/cs/contact_cs.jsp

One of their representatives should be able to cancel the double order.

It may be due to u r not a registered user or ur nero is a corrupted one
So either download a  complete version (u can ask me for the link or search it in www.mininova.org )or register ur nero by getting the registration code

Hi Uptonmark,

I have come across this problem on a norton 360 antivirus solution before. It would also get pretty complicated if you're using vista. However, one of the first things you should do when using any antivirus is to tell the windows OS (be it vista or XP), that your anti virus is taking over the firewall + antivirus activities of the computer. So, what you might wanna do is:

1. Launch norton 360 and check to see if your outbond traffic is being blocked. Your outbound traffic to connect to the server should NOT be blocked and sometimes in 360, it is blocked by defualt.

2. Go to the control panel. Under security, define norton 360 as your firewall and anti virus. If you can afford it, disable windows firewall (since norton 360 is taking care of that problem).

3. After these settings, restart computer (for any process changes to take effect) and try to connect and see.

Hope the above suggestions help. Also, when defining your whitelist (a list of programs that are allowed to traffic in and out through your firewall), try to allow as much as programs possible (those that you deem important enough(, to prevent such an incident like this from ever happening again. Or you could take the route that i took... get bitdefender. Less complicated and more advanced security options. Norton 360 is good too, but for my personal computer, i;d stick with bitdefender any day. Hope the above helps. Let me know if the suggestions work out, else i can instruct in more detail. Thanks.

Regards,

Techomancer.

Hi,
I am jdpadilla I will help you uninstall Symantech Antivirus, please notify and expert if you need more help.

If you are using windows XP (It is pretty much the same for other systems).

Before following these steps make sure to log off the Internet then close all other programs. You will not have any problem rebooting. I suggest that you have a copy of your Norton Antivirus program to reinstall it because it is always important to keep it installed in your computer or purchase another version if required.

1. Click on "Start" Button to your left hand.
2.Click on "Control Panel" to your right it is under the my documents list, scroll down to find it.
3. Click on "Add or Remove Programs" from the Control Panel Window.
4. In the "Add or Remove Program" window click on Symantec Antivirus Software.
5. Click on "Remove" Button.
6. Accept in dialog box.
7. Restart your computer.

Hi,
One of experts at Fixya, early1234 has posted solution about how to uninstall norton antivirus. Please check it here. Hope it will be helpful for you.
Regards,

you need to check in add/remove programmes and make sure all previous elements of norton are uninstalled first, then run a registry clean up, it should then install, but be aware a 2004 version may not be compatable with your current operating system version as it's over 3 years old and outdated. For a free reg cleaner (Ccleaner) see below http://filehippo.com/download_ccleaner/

after you install symantec anti virus ..you scan the drive..

its norton that is doing it...solutions are either get rid of norton or contact them for support.
Norton Support Expert. Call 1-888-274-GEEK (4335)

we have more than 500 days of norton antivirus to go on our contract but now wish to cancel and have a refund. I have keyed an address I have been given by our new technical help advisor but it is not known.

              Can you help please?

              Roland Shepherd Shepherd Farms Ltd

and we are supposed to help you how?

welcome to fixya


i am sorry but giving out a cd key is against the law and we can not give out that information

Kaspersky is best as of today.

asds is correct.

my laptop is loosing its os

The program you're using is out of date and if you haven't renewed the Norton 2004 since then, you will have to purchase a new version or updates to work.

You need to contact Symantec directly.

This page has their information:

http://www.symantec.com/norton/support/index.jsp

This page has a program to download, and instructions on how to remove Tavo.

http://net-studio.org/application/tavo-variants.php