20 Most Recent Symantec Norton AntiVirus 2004 - (Open Box) for PC Questions & Answers

Hello, Go here and create and account and download from here. Something went wrong Norton Secure Login

Symantec Norton... • Answered on Oct 24, 2015

You can't image a primary partition while the system is running. There are system files that are in use and are locked for your protection.
Also, your program is very old--try to update it.
If you are using Windows 7, you can make an image from the backup utility.

Symantec Norton... • Answered on Mar 12, 2011

You should use a more recent version of Norton. In 2004, Windows 7 didn't exist. That's probably the problem.

Symantec Norton... • Answered on Aug 25, 2010

OK, what is the exact problem that you are having with Norton AntiVirus 2004 for the PC?

I am wondering if you should be using one intended for 2010 or so, rather than the 2004 version, because definitions for viruses change often. And, I always recommend the latest antivirus protection updated regularly for virus protection.

One virus protection system I use, is a FREE one from microsoft.com. Just search under Antivirus, and it will lead you to the free program from Microsoft. It's actually a very good system that gets updated daily and doesn't take up a lot of CPU time on the PCs that it's installed on.

Symantec Norton... • Answered on Aug 13, 2010

You have most likely acquired some malware that Norton did not catch (this is not just a problem with Norton, but with all virus products). Go to www.malwarebytes.org and download the latest free version. If your malware is particularly nasty, it will block this site in which case you'll have to download the software on another computer and put it on a USB drive or CD. Boot your computer into safe mode (hit F8 repeatedly upon turning on your computer until the boot menu comes up) and select Safe Mode with Networking. Once in safe mode, install and run the MalwareBytes program. Let it update (if it can) and run a full scan (will take some time). After it completes, have it remove all infected files. Now reboot the computer and let it start normally. Run a complete scan with Norton and it should start updating again with no problems.

Symantec Norton... • Answered on Mar 04, 2010

This is a billing problem on Symantec's end that neither you or we can resolve. You will have to contact Symantec (manufacturer of Norton) and ask them to kindly resolve this issue. You will have to provide proof of purchase and all that good stuff. Their contact details are located on this web-page. As long as you paid for the Norton 360, everything is bought and paid for until the expiration date and shouldn't expire prior to that date (Unless this is a new business practice of Symantec, wouldn't surprise me you know).

I just have to say this, though. You would be better off with ESET's Smart Security. Uses less system resources and does a much better job defending your system from attacks.

I hope you get the issue resolved.

Symantec Norton... • Answered on Feb 26, 2010

Hi there,

Well you need to contact to your dealer to cancel both of the orders, or you can contact to Norton, please follow the below link to contact them -


Good Luck!!


Symantec Norton... • Answered on Jan 02, 2010

STEP 1 Uninstall the Norton product in which the error occurred kb_tip.gif Before you continue, make sure that you have the installation CDs or downloaded installation files for any Norton products that you want to reinstall. 1
Click Start > Control Panel.
Double-click Add or Remove Programs.
Click the name of the Norton product. You may need to use the scroll bar to view the entire list.
Depending on your version of Windows, click Add/Remove, Change/Remove, or Remove, and follow the prompts.
Restart the computer.
STEP 2 Run the Microsoft Windows Installer Clean Up utility 1
Download the Windows Installer Clean Up Utility. DOWNLOAD

Click Save to download the Msicuu2.exe file. Save the file to your desktop.
If you see a prompt, click Close.
Double-click the file and then follow the steps in the Setup wizard to install the utility.
Click Start > All Programs > Windows Install Clean Up to run the utility.
Press and hold down the Ctrl key, while you click all entries in the list that begin with the following text: - CC - cc - Norton - Symantec - Sym - MSRedist
Click Remove.
Restart the computer.
STEP 3 Reinstall the Norton product that you uninstalled 1
Do one of the following:
  • If you purchased a CD, insert the CD into the CD-ROM drive, and then click Install Product Name, where Product Name is the name of your Norton product.
  • If you downloaded your copy of Norton product, double-click the file that you downloaded. Unless you saved it elsewhere, the installation file is on the Windows desktop.

Follow the on-screen instructions.

Symantec Norton... • Answered on Jul 04, 2009

now the symantec is not supporting this version of the norton ghost,you have to get the upgraded version of the norton ghost 14.0

Symantec Norton... • Answered on May 04, 2009

Call them and explain your situation. The phone number is in this list. Good Luck→

Symantec Norton... • Answered on Mar 27, 2009

go to the command prompt and type the regedit
>left click HKEY_Local_Machine>software>symantec>ccpdlcdelete the kstore>now try to activate the product

Symantec Norton... • Answered on Mar 16, 2009

If you're a home user I would suggest uninstalling Norton as you have an old version and install AVG Anti Virus and Zone Alarm firewall. These are both free for home users and have more modern engines.

You should also notice a speed improvement on your PC as Norton products can be quite rescource hungry.



Symantec Norton... • Answered on Mar 09, 2009

Sounds like Outlook Express is set to read the headings only. If you click on it it should open. Unless your drive is full.

You can install Windows Live Mail and it will upgrade your e-mail in Outlook Express to the new program. The download is free and available at Microsoft.com.

As far as the D drive goes, you should change some of your program settings to put files on the C drive. If you loaded up programs on your D drive, unistall them and load them to you C drive.

There might be some folders you can copy from the D to C drive but if it is a program, it will no longer work properly. Use your best judgement when dragging and dropping them from one drive to the other.

Symantec Norton... • Answered on Feb 26, 2009

try symantec's own ftp server, download and run this

Symantec Norton... • Answered on Feb 06, 2009

Download RevoUnistallers. Here is the link.
This has gotten rid of alot of programs for me it also gets all the hidden files that add and delete do not

Symantec Norton... • Answered on Feb 06, 2009

use the another software like MAC AFFE,AVG,KASPER SKY,QUICK HEAL etc

Symantec Norton... • Answered on Feb 04, 2009

Hello hawk893

Are you logged into a Windows profile w/ Administrator privileges?

If not, change your user profile rights to Administrator (from another Administrator profile).

If the problem persists, enter Safe Mode and try enabling and disabling NAV (Norton Antivirus) from there.

If the problem still persists, you may have picked up a virus that disabled your AV software. You can go HERE if you like to perform an online AV scan. There are other sites as well that will do this for you. Just perform a search engine search on "Online AV Scan".

If you need assistance w/ any of these recommendations, just let me know. I'll be happy to provide detailed instructions for you.

Please, let us know if this response was helpful for you or, of course, if you have more questions, etc. on this topic.

Thank you

Symantec Norton... • Answered on Jan 05, 2009

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