20 Most Recent Gateway NV5378u Notebook - Page 2 Questions & Answers

If your laptop appears to boot up and the hard disk LED flashes, then the problem is probably a back light fault. This can be a faulty inverter or a faulty CCFL lamp. Please click on this link and follow my instructions to identify the fault and possible fix :- http://www.fixya.com/support/r3598095-faulty_laptop_lcd_screen

fan is hit something or worn out take it and have it replace before you burn the processor up .good luck

1)How to disassemble a Gateway NV52, NV53http://youtu.be/ab0tt7LflHw2)Gateway NV Laptop Repair Fix Disassembly Tutorial http://youtu.be/f65ohS_EfdI

Sort of depends on the TV connections? Your laptop specs list a VGA prot and a HDMI port. What does the TV have? HDMI? VGA? Do you have the cables? Does your TV have a USB port? If so, you can put the Movie on USB. Does your TV have a Wireless Adapter? If so, you can add/share your videos from a Home Network. There are option but without the TV info, I can't give a informed solution.

https://support.gateway.com/s/notebook/2009/gateway/nv/nv53/NV53ul.shtml

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Have you tried a system restore/recovery?

A specific program, or any program?

replace new battery, reinstall clean OS , then install correct and up to date drivers and use it

Please take out the battery then plug in your power strip, press and hold the power until it comes on.Let me know if this works. What could be happening is the system went to sleep and was not responding to user input, so this would be a way of a hard reset for it. Let me know if it works or not, as the next step is a little invasive. Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/edwy_1a56970cf1ea4620

Three things Bill;1) Laptop has been overheating. This is due to 'Gunk' that has built up in the cooling system. After turning off a few times due to overheating, the problem is locked in until repaired now, and BIOS won't turn the Processor on until fixed.When a Processor overheats it turns off. (BIOS turns it off) This is a fail safe feature built-in, that keeps a Processor from burning up.Solution is to partially disassemble the laptop, use a soft small brush, Q-tips, and a can of compressed air for computers to clean it.Using compressed air from the outside only pushes the 'Gunk', further into the cooling system. Works sometimes, but ONLY on a temporary basis.('Gunk' = Dirt, dust, hair, food crumbs, lint, ...you name it)This is an example of a Thermal Module (Cooling assembly), for Gateway NV53 series of Notebook PC's,http://www.ebay.com/itm/Gateway-NV52-NV53-Heatsink-Cooling-Fan-Assembly-60-4BX06-002-60-4BX07-002-/120817549354?pt=US_CPU_Fans_Heatsinks&hash=item1c2149802aLook at the bottom view. See the odd shaped Aluminum metal plate to the left? Has a small rectangular copper plate mounted to it on the left side, and a small square plate mounted on the right side.The rectangular copper metal plate sits on the Processor. The square metal plate sits on the graphics chipset.Heat is absorbed from the Processor, and graphics chipset, (G.P.U.), and absorbed by the curved copper Cooling Tube.The Cooling Tube transfers the heat up to the rectangular finned Heatsink.The Heatsink radiates the heat way with the thin fins. Air flow from the black Fan Assembly, helps carry heat away from the fins of the Heatsink.The fan blade area draws air up into the laptop from the bottom.The rectangular finned Heatsink is on the -> Exhaust port side.The fins of the Heatsink are what get clogged, and the fan's blades, center hub, and surrounding cage. (Shroud)Example of how clogged with 'Gunk' it may be,http://www.youtube.com/watch?v=AkAeE5I5E_AHere you see it mounted to the bottom of the motherboard,http://www.insidemylaptop.com/disassemble-gateway-nv-series-laptop-fix-power-jack/Scroll down, look at the photo in Step 24.Here are photos of the motherboard showing the bottom of the motherboard, and where the Processor, and graphics chipset are mounted,http://www.ebay.com/itm/Gateway-NV53-Motherboard-/190741074260?pt=Motherboards&hash=item2c690dd154The white rectangular socket with beveled corners, is the Processor socket. No Processor installed. Above the processor socket is the graphics chipset. Black square with green outline. Looks like this sort of, but yours (NV5378u) is an AMD M880G graphics chipset.http://en.wikipedia.org/wiki/File:6600GT_GPU.jpgYes. An ESD wrist strap should be worn, and it's alligator clip attached to a good ground source.[ Average cost is $3 to $6. Electro Static Discharge.Your body carries Static electricity.Relieves your body of Static, so you do not Static shock your laptop. Static shock = Fry out the delicate hardware components.Also, the Processor is the most susceptible hardware component to Static shock.I connect to an unpainted surface, of the metal frame of an open, empty desktop computer case.You can also set a large metal serving tray, (Unpainted), on the table you're working on, and connect to it.Or a large metal knickknack (Unpainted) ]1a) Thermal Paste:Also after repeated overheating Bill, the Thermal Paste may dry up.Thermal Paste goes in-between those metal plates on the Cooling Tube, and the top of the Processor, and top of the graphics chipset.It is used to fill imperfections in the surface of the top of the Processor, and top of the graphics chipset, and bottom of the plates on the Cooling Tube.(Imperfections; A magnified view would show 'Hills, Valleys, and Pitholes'. Mating the two parts together, Processor/Cooling Tube metal plate, or graphics chipset/Cooling Tube metal plate; will create air pockets from those imperfections.Air is an Insulator, not a Conductor. Thermal Paste is an excellent conductor of heat)It is also used to transfer heat from the Processor, and graphics chipset, to those two small metal plates on the Cooling Tube.After time, and repeated overheating, the Thermal Paste can dry up, and lose it's thermal conductivity.The top of the Processor, and the top of the graphics chipset, plus the plates on the Cooling Tube, need to be scraped as best as you can, with a plastic scraping device. I use an old credit card. (Should use the new ones too, lol! Credit cards, BAH!)Then follow with Q-tips soaked in Isopropyl Alcohol. (Rubbing alcohol)91 percent is best, but 70 percent will do.(IMHO 50 percent = No. That is 50 percent WATER, and 50 percent Alcohol)CAUTION! Isopropyl Alcohol is EXTREMELY FLAMMABLEUse in a WELL ventilated area with NO sparks or flames present!Takes a LOT of alcohol soaked Q-tips, as it turns into a gooey mess.The Cooling Tube plates, top of the Processor, and top of the graphics chipset, MUST be THOROUGHLY clean.Literally clean enough to eat off of.http://www.hardwaresecrets.com/article/2743) Power Section:Thermal Paste is fine, and laptop is clean inside?Problem is the AC adapter, or DC Power Jack, or Power MOSFETs on the motherboard, or ceramic capacitors on the motherboard.AC adapter:Checked with multimeter's Function knob set to DC Voltage.(If just a symbol the symbol is a dotted line over a solid line)Positive (Red) probe lead goes to the Center Hole, of the plug end that plugs into the laptop.Negative (Black) probe lead, touches the outside cylindrical metal shell of the plug.You should read 19 Volts. (DC)Also have an assistant gently wiggle the cable, from AC adapter TO laptop, and power cord TO AC adapter. (Charger)If there is a fluctuation in the multimeter reading, you have broken wires.DC Power Jack:The DC Power Jack is the jack on the laptop, that the AC adapter plugs into. (DC_IN)AC adapter removed, Battery removed, use the eraser on a No.2 pencil, and see if you can gently wiggle the Center Pin, of the DC Power Jack.ANY perceptible movement of that center pin means replace the DC Power Jack.The good thing is the DC Power Jack is attached to wires, that end in a plug.It is actually called a DC Power Harness.All you do is open the laptop up, (Switch Cover, Keyboard, and Palm Rest Cover removed), and unplug the DC Power Harness. Then plug a new one in, and reassemble the laptop,http://www.amazon.com/Power-Jack-Cable-Harness-Gateway/dp/B005NX8N7GPower MOSFETs/Ceramic Capacitors:Power MOSFETs are used for;A) Sense if the Battery needs a trickle charge, a full charge, or no charge at all.B) Sense if the laptop is to run off of the Battery, or AC adapter.Look at the Power MOSFETs used in the power section of the motherboard, and see if any are Blackened or Blistered.Same with the Ceramic Capacitors near the Power MOSFETs.More information, but using the HP Pavilion dv6000 series, and Pavilion 9000 series Notebook PC's, for an example,http://mayohardware.blogspot.com/2010/04/important-parts-on-dv6000-and-dv9000.htmlLook at the second photo down, with the Alpha and Omega Semiconductor - AO4407 - Power MOSFET, circled in Yellow.To the right is a rectangular shaped object with a wide dark band in the middle.There is one above it, one above that one, and one to the right of the top one.These are Ceramic Capacitors.MLCC and SMD.Multi-Layer Ceramic Capacitor, and Surface Mount Device.Let's look at the average cost of a Fairchild Semiconductor - FDS6679 - Power MOSFET; and average cost of MLCC SMD ceramic capacitors,

get a latest software of your notebook and find the driver of cd/dvd drive

Download and install Cheese using the ff. steps:

1. Open a terminal window.
2. Type in the following command: sudo apt-get install cheese
3. Run Cheese. Cheese should automatically detect your webcam and display live video stream.

4. To record video or take a snapshot, click either on photo or video and select Take a Photo or Start recording.

   • If Cheese doesn't display the output from your webcam, test that the problem is not with Cheese before trying anything else by using one of the programs in the next section.

   • If Cheese displays a garbled picture or one with poor colour/brightness/contrast, go to the Ubuntu wiki Webcam Troubleshootingpage for steps to resolve this.

How did the power button get broken? What do you mean it's broken?Are you saying nothing happens when you Press the Power Button? If so try the steps below:

When you plug in the power cord is there any lights whatsoever on the laptop, where the plug goes in or on the AC Adapter of the power cord? When you press the power button do you hear fans running, hard drive spinning, lights on the computer, hear any beeps or lights constantly blinking, hear the DvD/CD drive click and the light on the drawer of the DvD/CD turn on for a second or two? If so the laptop is trying to boot or may have booted, but the screen is not showing for some reason. Beep tones and blinking lights tells the technicians what is going on with the laptop and why it is not booting. Most times it's a motherboard issue when you hear beeps or blinking lights continuous. Most times the problem is with the memory or Video Card. Count the Blinking Lights or Beeps and take note of their pattern (1 Long or 1 Long followed by 2 Short). Maybe your power cord is bad if you don't get anything to happen whatsoever when you press the power button. And if that's true maybe you was operating off the battery the last time you had it on and since the power cord is bad, it was not charging the battery so the battery is drained and the power cord is bad. Maybe you have a Static Charge Buildup. Remove the Power Cord, Remove the Battery, then Press and Hold the power button for 30 seconds. After 30 seconds plug the power cord back in (leave the battery out) and hit the power button to see if it boots. If it does, you can put the battery back in and let it charge.

Maybe your DC Power Jack which is where the power cord plugs into the computer is bad. Take an ink pen and push the tip inside the jack and see if the little pin wiggles, if so the jack is bad. You'll have to take the laptop apart to fix it. Most times it is soldered onto the motherboard, so you will have to desolder the old and solder a new one.

Maybe your memory is bad or the memory slot is bad.

Remove the Power Cord, Remove the battery, Remove the cover that houses the memory then remove one of the memory chips. Set the chip aside then try rebooting the computer. If it boots, then you know the memory chip you set aside is bad so mark an x on it with an ink pen. If it fails to boot then move the chip to the next memory slot and try rebooting. If it fails take the chip out and set it aside, then put the other chip in and try booting it in both slots. If it boots, just to verify that the chip set aside is bad, mark an x on it and put it into the open memory chip slot and try booting.

Do a system recovery of your computer and bring it back in time before this occured.

Hook a apare monitor to the video output usually on the back, if picture okay! the problem is the inverter board "below the LCD screen" or the backlight behind the LCD display. But if symptoms are the same, the video graphics card is the issue normally built into the motherboard.

Take the laptop apart down to the motherboard level, check every connection to make sure nothing was missed, if okay! take motherboard back for replacement.

i noticed you said the mouse cursor was showing Restart your computer During the boot process you will see on the screen to press a certain key to enter setup

Press and hold that key during the boot up process to enter BIOS using the arrow keys load failsafe defaults or load optimized defaults press escape then press f10 to save to cmos then restartif still no lucktest all leads that attach to your hard drive including electrical extensions

the leads from your ((motherboard to your hard drive)) Sata make sure they have a secure connections and are not faulty or just replace them they could be faulty make sure all leads that are attached to your drives dvd\cd have secure connections and are not faulty or just replace them they could be faulty ?

even something as small as an electrical extension or a faulty fan lead can cause this problem

a computer needs all of the data and electrical current to travel through every working device and to have an end for a computer to be able work properly

make sure your graphics card is securely seated with no dust in its socket

if you physically remove your graphics to check the socket card restart your computer this should activate found new hardware wizard

also make sure the ram modules and cmos battery are securely seated with no dust in the sockets although on some motherboards cmos batteries are soldered in

hope this helps you

Restart your computer During the boot process you will see on the screen to press a certain key to enter setup Press and hold that key during the boot up process to enter BIOS using the arrow keys load failsafe defaults or load optimized defaults press escape then press f10 to save to cmos to restart or restart your computer repeatedly tapping the f8 key to enter safe mode while the screen is black once in safe mode where the only things working will be your keyboard and mouse allowing you to attempt to repair your computer you could select the option start at last known configuration that worked this will tell you if and what file has been corrupted or missing then you will know if its a hardware issue then select restart if the problem still persists f8 back into safe mode you might need to select your operating system to load into safe mode click start control panel administration tools computer management in the left panel events + to expand then system you will see all errors in right panel right click select properties this will tell you what has occurred and the time it occurred you might use the system restore to restore your system to an earlier time click start all programs accessories system tools you should see your system restore option if it is a hardware issue the system restore might not work hope this helps you