SVP PS9700 Film Scanner "ps970" Questions

How do I use my PS970 Film and Photo scanner please I have lost the directions and I would like to have a print out of easy directions to follow as I am a very senior citizen. contact the manufacturer

I have a qpix PS970 scanner, only 3 mths old. The Small USB outlet where the power lead plugs into in the front of the scanner has just broken away from its place and is now rattling away around the ...