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sounds like the turbo variable vane is clogged up with carbon, check the vaccum line going to the tubo and try to manually move the linkages on the turbo if they dont move you may need a replacment turbo
Take it back and make them fix it, if they refuse sue them in small claims and/or contact your state's consumer protection office (or bureau of automotive repair if you have one) and file a formal complaint, that will get them moving.
It will affect the car if it is burnt oil or you dont keep an eye on consumption and run low which will burn up turbo. I would suggest visiting www.tdiclub.com and reference your model there. The site is FULL of TDI experts and even lets you see if anyone is in your area. A lot of people like to work with these engines (TDI) and they have a big fan club. You might find a DIY person in your area that will help you pinpoint the problem better and help fix it at a much lower rate than a dealer. Remember OIL is the life blood of your car!
is there a whistle from the turbo when accelerating if so the baering could be on the way out in the turbo.or blue smoke when accelerating could also be a sign.a blocked air filter would also cause it to **** oil through to the compression hose.
Check the engine code. If It is P0103 then your mass air flow sensor is messed up. Also the wiring on the 1.8T deteriorate easily. Finally, you might have a vacuum leak. Check the hoses in and out of the intake box.
Most common cause is that your A/C system is low on R134a and needs to be recharged. All A/C system has small leaks through O ring's ect. Once the pressure is to low in the system, the clutch will not operate to keep it from burning out. The R134a is mixed with compressor oil to keep the compressor cooled and from seizing up. You can buy a recharge kit with the gauge at Auto Zone or Wal mart for just under $50.00, That includes two cans of R134a and the hose with the gauge, just follow the instruction. If the A/C works after recharging and stop's working again within 2 weeks then there is a large leak that needs to be addressed before the next refill.
Good luck and hope this helps, before you go through all that check the fuses. good luck and keep me posted, be glad to help.
Pricing for the replacement will vary widely based on who does the work, but you'll typically find better prices at an independent shop than at a dealership. When you choose an indie shop though, make SURE they're a Euro specialist. You honestly don't want a guy working on your high-tech turbo engine when he spends his days wrenching on Mustangs and Chevy trucks. As for whether you have to do it - yes you do. The turbo is an integral part of the car and the car won't run well at all (and will likely degrade further) if you don't fix it.