Water is pooling under drawers in bottom of refridgerator and drips behind fridge from the top of drain plug. I took out plug on back of fridge and clean it out, it appeared to be plugged. I do not know where the drain pan is to check for ice build up.

Just above the veg drawers at the back is a channel that collects water when the fridge defrosts. It has a hole to drain the water which is blocked and the water is pooling under the drawers. Clear the hole with a drinking straw.

Hello,

That water is from the melting frost of the automatic defrost cycle. Their is drain in the freezer behind the back wall under the evaperator coil that is blocked, so instead of defrost water draining it's pooling in the freezer or in some case espically on models with the freezer on the top,the water is leaking from the freezer vents into the fresh food compartment.
The way to clear the drain is remove back plate and remove all ice build up and GENTLY make a small hole in drain through then totally flush w/warm water.
The exact location of drain is under the coil behind back freezer plate in the center

Good luck

I hope this helps

Gene

Hello,

That water is from the melting frost of the automatic defrost cycle. Their is drain in the freezer behind the back wall under the evaperator coil that is blocked, so instead of defrost water draining it's pooling in the freezer.
The way to clear the drain is remove back plate and remove all ice build up and GENTLY make a small hole in drain through then totally flush w/warm water.
The exact location of drain is under the coil behind back freezer plate in the center

Good luck

I hope this helps

Gene

water is coming from the defrost cycle and is not making it to the drain pan on the bottom. try cleaning the coils and if you can locate the drain that goes to the pan and blow in it this will clear it out. thank you.

The defrost drain is clogged. Defrost drains usually get there clog right behind the back freezer panel. Remove this to get to the defrost drain and remove all built up ice and clear the drain and you should be fine. Hope this helps.

sounds like the drain line for the defrost cycle is plugged. the water is supposedto end up in a pan under the refrig. the drain probably needs to be defrosted and cleaned.located behind the back panel in the freezer compartment

Your evaporator coils frost up in normal use and every eight hours or so the entire unit shuts down and the defrost heater comes on to melt the frost. This cycle last about 20 minutes. The melted frost drips into a drain pan and through a drain tube to the drain tray under the freezer/refrigerator where it's evaporated by the condenser fan.


Your drain tube may be stopped up with ice at the upper end because it drains too slow because it's stopped up at the lower end in the evaporator pan under the unit at the floor. It can get dust and mold in it. Once you get the ice out at the top a little pressure with a turkey baster will usually clear it out. Flushing it out with hot water and clorox may help.
Make sure it drains quick enough to prevent refreezing. . The drain should be located below the evaporator coils on the lower back of the freezer

sounds to me that your drain line in the back of the refrigerator is clogged up. Take a wire and around 2 gallons of hot water and clear it real good.

My Whirlpool fridge had water droplets falling onto all three shelves and pooling unter the crisper drawers. I solved the problem by clearing the ice-clogged drain in the freezer.

In Whirlpool model ET21UM, the condensation drain hole is located directly behind the freezer. To access the drain hole, remove all your frozen items and place them in a large picnic cooler. Notice that the floor of the freezer is basically a large plastic tray fastened by two small bolts. Unscrew the bolts with a wrench or ratchet and remove the plastic tray. At this point you will probably see that water has seeped under the tray and created a mini ice rink on the bottom of your freezer. You can tap the ice lightly with the handle of a screwdriver to break it up. Once it's broken, toss the ice into your sink, or put it in a plastic bag and store into your cooler to keep everything cold.

Once the ice has been removed from the freezer floor, you should be able to see a metal drip trough in the back under a false wall hiding the condenser coils. It's a little tougher to remove the ice from the drip trough with the screwdriver method, so you might want to use a hair dryer. After a few minutes with the hair dryer, you should be able to remove most of the ice by hand. You can remove any water with a sponge or turkey baster. The only ice left will be a plug of ice in the drain hole in the middle of the drip trough. Heat up a cup of water in the microwave and carefully pour it into the drip trough. If the drip trough is hard to access, you might need to use a funnel. The hot water should melt most of the ice in the drain hole. If it pools in the drip trough and doesn't drain, use a sponge or turkey baster to remove the water and add hot water again. A small length of wire or a pipe cleaner might help clear any other obstruction in the drain hole. When the drain is clear you should hear water flowing through it. Dry off the floor of the freezer and return the plastic floor tray to it's spot and fasten with the two bolts. Remove any water that has pooled in your refigerator and you're done.

If the unit has an ice maker or water dispensor, etc. there's always a chance a connection is loose or a valve is leaking by. If no other water is hooked up to the refer, then the defrost cycle water that should drain down to the bottom underneath pan is what is likely. You may have to take the inside rear panels off to see if the drain line is plugged up, that would allow water from the defrosting of the coils to drip inside the fridge vice outside like it should.