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Posted on Jul 20, 2011
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I have a Miele W 487 WPS front loader washing machine which is about 6 years old. The machine has started to leak (a trickle) water whilst in operation. Is it fair to assume that this would be due to the seal needing to be replaced? If so, can this be replaced by myself or does it require a technician? What is the typical cost of replacement parts?

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James Foster

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  • Expert 251 Answers
  • Posted on Jul 20, 2011
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Hi - the part #57712420 for the silicone seal ring and cost around $350-$450 AUD - from Miele - agents will be more expensive - it takes around 1/2 hr to do one.

I suppose you can do it yourself if you are fully confident in doing so - a lot of patience will be necessary as its done from the front - the seal has a spring located on the outer is removed prior to the removal of the front panel - theres another fixed to the drum - remembering how you remove the seal is important as it will need to seat correctly as you assemble the machine.

Screws are normally located along the bottom and top corners of the steel panels - remove the hex bolts behind the door & the lock latch screws - oh first thing though is open the little hatch bottom left and unhook a small hose attached to a tee fitting...

This is the basics - cheers

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  • Miele Master 17,130 Answers
  • Posted on Jul 20, 2011
Donald DCruz
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It is so common that the drain leaks in many ways and is the most problematic fault in a washing machine. In all occasions it is important that your observation is most important and so is vital to the identification /rectification and solution. If you have noticed that water has leaked then as the drain hose pump/valve and fittings are located on the underside of the machine it is important that you look for possible leaks here. In some cases the drain hose would be clogged at the drain end to outlet of the house and so there will be back flushing resulting in overflow to the outside. Also the drain pump/valve can be clogged or the drain hose clamps can be loose on the grip which can all cause the leak to occurs. Removing and Cleaning the drain pump/valve, tightening of the hose is also very important. Also water can leak if there is gaps on the front door gaskets and must be checked but this will happen only during the cycle and not on the drain cycle end.

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