Question about Miele W2240 Front Load Washer

2 Answers

Waterproof system activated. close stopcock. The water system protection has reacted

Posted by ivorsilverma on


2 Answers

Tunde Autos

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 20 achievements.


    An expert that got 10 achievements.


    An expert that got 5 achievements.

  • Master
  • 2,382 Answers

Hi, it's caused by a leak of water into the tray at the bottom, which activates a sensor to shut the water in flow off and thus prevent a flood. The fix is as for a posting by halldor to a question about the w4146 - ie. Turn off and unplug, drain by the filter plug, lean the machine forward - the water flows out the bottom, plug in and it should work. You do need to establish the cause of the leak first. Mine was a draw cord on some trousers dangling out of the door, thus preventing a proper seal, the water dribbled down the front and into the tray. Miele stated it could only be fixed by their service mechanics

Posted on Mar 05, 2011


Raymond Kennington

  • Level 1:

    An expert who has achieved level 1.

    New Friend:

    An expert that has 1 follower.

  • Contributor
  • 1 Answer

Holding the washing forward at 45 degrees and draining the water fixed the problem.

Posted on Nov 05, 2016

  • Raymond Kennington Jan 18, 2018

    My first reply to this question provides a fix, but doesn't affect the cause of the problem.

    I had a specialist visit today for another reason, and he surprised me considerably by his solution to this problem.

    First, he showed me how much dirt was in the washing machine even after 4 full rinses and 4 partial washes with no clothes in the machine. The water was black and thickish with lots of gunk in it!

    Second, he showed me how much suds was in the machine still after those rinses and partial washes. The suds filled the drum!

    He told me to descale the machine every 6 months with Cotton at 60 degrees Celcius (and 75 degrees C if not done for a long time); ours had not been descaled for 9 years. Serviceman asked me if I would not service my car for 9 years, and suggested I check the manual for maintenance procedures. I thanked him.

    After descaling, do a Cotton wash (with no clothes) at 95 degrees C, using 1/2 of the recommended amount of powder as for a full wash.

    Finally, he told me that we should use 1/2 the powder recommended on the packet for any wash. E.g. for a full load (100%) the packet might say use a full scoop - so use 1/2 a scoop. If the %age recommended by the washing machine is 60% and packet of powder indicates 1 1/2 scoops, calculate 60% * 1.5 = 0.9, i.e. 90%, of a scoop as usual - and then halve it, so 0.45, i.e. 45%, of a scoop. We were using too much powder, so we would not get a good wash because of all the suds.

    He said this should fix the stopcock problem.



Add Your Answer


Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

My Miele washing machine is showing up waterproof fault and I can't start it.

Hi, check this:
What To Check - How To Repair:
-Turn off the water supply to the washing machine at the stopcock.
-Disconnect from power.
-To remove contents of washer, refer to the "Opening the drum door in the event of a blocked drain outlet and/or power failure" in the manual. Miele Washing Machine Error Codes Blinking LED Lights On Display

Oct 11, 2018 | Miele Washing Machines

1 Answer

My miele front loader beeping and display saying activated close stopcock.

Defective door lock switch Manual release in side back of door lock
may have pull wire near drain clean out.

Jul 05, 2016 | Miele Washing Machines

2 Answers

Display shows 'fault waterproof'. what is wrong?

I have been trouble shooting my own Miele issue and may have found your answer, which seems to be easily fixed. Apparently one can reset the water fault sensor by tipping the machine forward at 45 degrees. If water comes out the bottom pan, then you will have reset the sensor. You should check for leaks especially in the door gasket. However if it comes on again, you probably have a leak that you need to address.

Aug 31, 2015 | Miele W5877 Edition 111 Washing Machine,...

2 Answers

My miele touchtronic w 3039 will not start. the waterproof system activated keeps blinking in the display window with the start button blinking as well and beeping


Sounds like you may have flooded the base of the unit and activated the float switch. Tip the unit forward slightly with a towel at the base and all the water will pour out. You should be right to run the unit after that and any other water inside will dry up. it won't rust as it is stainless steel inside.

You may just have over sudded the unit by using the wrong detergent or too much. After you have the unit running again test the unit with no detergent and see if you activate the waterproof system again. if you do then you will probably have a split hose inside the unit.

Feb 16, 2010 | Miele W2203 Front Load Washer

2 Answers

Water protection system activate - how can i deactivate?

how do you fix machine when waterproof fault comes up even after draining machine?

thanks Linda

Aug 23, 2009 | Miele W4840 Front Load Washer

1 Answer

Wps code

Simply disconnect it. Water completes the circuit - so you want to make sure it is open.

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question

Mar 26, 2009 | Washing Machines

3 Answers

MIele waterproof system reacted

That means that there is a leak that passed throught the waterproof system, and the water protection system had reacted putting the machine on error mode, as the water can damage electric parts, and cause serious hazard.

Sometimes you can reset the error by unplugging power cord, however you should call immediately a technician, as using the appliance when there is a problem with the waterproof system, you can be seriously injured by electric shock.

Operating instructions for Washing machine W 3923 WPS

Nov 16, 2008 | Washing Machines

1 Answer

Miele novotronic w930i washing machine

The machine thinks its flooded. Simply remove the drain cover filter and tilt the machine forward until water stops running out. Turn on machine and problem solved

Oct 02, 2007 | Washing Machines

Not finding what you are looking for?
Miele W2240 Front Load Washer Logo

Related Topics:


Ask a Question

Usually answered in minutes!

Top Miele Washing Machines Experts

Gerry Harvey
Gerry Harvey

Level 3 Expert

1482 Answers

Dan Webster
Dan Webster

Level 3 Expert

8221 Answers

Brad Brown

Level 3 Expert

18666 Answers

Are you a Miele Washing Machine Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides