Question about Philips HDD1630 MP3 Player

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My player fails to power on

Philips sa32xx digital audio/video player

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  • lameyzm Oct 01, 2008

    i cant seem to get my mp3 gogare to power up it keeps saying battery low

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Triple Reset for Philips’ GoGear:

Disconnect the Go Gear from computer. Press the reset pinhole until the player turns off. Hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard. If this pop-up does not appear, reset the player again WHILE connected to the computer. Open the Philips Device Manager, and go to Repair Tab. Reset the player one more time while connected to computer. Follow the repair instructions.

After repair is complete, upgrade the firmware for this player. Will erase all the songs, but you should be good to go again.

-Tha Mp3 Doctor

Posted on Jan 01, 2009

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My philips sa32xx won`t download videos anymore i have tried other converters and it still the same


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if you use vista, try with xp... another post about and it worked for me.

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Go gear sa32xx


You have to use the Philips (Arcsoft) Media Converter to convert/transfer videos. If the converter is not recognizing a specific video type - FLV, for instance - download a free program called Riva FLV Encoder and convert the videos to AVI format first. Then the Philips Media Converter will recognize them.

The Philips Media Converter is not capable of converting an entire DVD - you will have to acquire video editing software, and then break up the DVD files into 15-minute chunks, and then convert each chunk.

If you are getting a codec error, do a google search for free video codecs - they are out there. Windows Codec Pack and downloading the latest version of quicktime will give you most of these needed codecs.

This player is not capable of playing copyright-protected videos - so don't even bother with them.

Additional information is available both from Philips website and from Arcsoft's website.

-Tha Mp3 Doctor

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MP3 file error system


The Device Manager can be found on the installation CD, or by going to www.usasupport.philips.com

Aug 21, 2008 | Philips HDD1630 MP3 Player

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