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There is a thermal cutoff inside all appliances that make heat. Locate it and replace. You can purchase an after market part like that from any electronics supply.
No that is not necessary they are mearly for travel purposes or if you don't want someone to steal a bite! If you tighten them down too much there could be a buildup of steam which can burn when you open the lid!
When it's plugged in, it's "on". All Rival crockpots heat up to simmer, which is about 209 degrees, and then stay there. So whether it's "Low" or High" or somewhere in between, it will heat to the 209. I got this information from the Rival web site when I was researching for information on my 1 qt. and 2 qt. crockpots that I have no manuals for. There's a manual for the 1.5 quart online but after I printed it off, I lost the URL. Go to www.crockpot.com -- maybe that will get to the manual, or at the least, it should give you a Customer Service phone number to call to request one, or directions where to find it online.
I grabbled this blurb from a Ronson Slow Cooker Manual.
On Setting 1 (Low) the Slow Cooker can operate all day and night if required. When set to 2 (High) it is very much like a covered pot on the stove. Foods will cook in ½ the time required for 1 (Low) When set to Auto, the Slow Cooker will cook on 2 until the food reaches a pre-set temperature, then switches to 1 and maintains a constant slow cooking temperature. “Auto” is the ideal setting for someone leaving the house for the whole day as most food will cook for 8-9 hours and be ready to serve when they return.
Check with the manufacturer. Presiden't choice may have a manual listed on facebook.com or it may be archived. If archived, ask the Tech people to either snail mail or email a copy of the manual.
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