Our AD25THO. Runs fine but has recently stopped collecting water. It's dry as a bone and our basement is very damp. What's wrong with it?

Hi,
There are many reasons why a dehumidifier willnot work or collect water.
Here is a tip that I wrote to help people to figure out what is going wrongwith their dehumidifier

Dehumidifier is running but no water is in bucket

heatman101

No, it's probably not shot. Just may need some adjustments. Below are the common causes of the problem you're having.

1. The humidity extraction level is set to HIGH. Lower it to 32 - 35%

2. Air intake filter is dirty or clogged and needs to be removed and cleaned.

3. Clear air obstruction. Maintain at least 12" of clear air space around the entire unit, while in operation.

4. The ambient air temperature at floor level is between 40 - 60 degrees F. This is particularly true in basement applications. Raise the unit up off the floor, onto a sturdy table, cabinet, etc, that will hold the weight of the unit, plus a full tank of water. The air temp at chest level is warmer than floor level in a basement. Unless, your dehumidifier is what's called a Low Temperature Model (designed for basements) it may be contributing to the problem. Although, based on all the odds, numbers 1 & 2 above, are going to be the culprit.

Hope this helped you to troubleshoot and solve the problem. Please let me know. Thanks.

Florence, the air intake filter on the humidifier probably needs to be removed and cleaned. When they're dirty, the unit has to strain to take in the damp air. Turn the Master ON/OFF Switch to OFF and unplug the unit, before attempting to remove the filter. Once the filter has been cleaned and dried (if necessary), plug the dehumidifier back in, turn the Master ON/OFF Switch to ON and set the controls as you normally would. After about an hour or more, you should notice water collecting in the bucket.

Hope this helped you solve the problem.

Hi,

There are many reasons why a dehumidifier will not work or collect water.

Here is a tip that I wrote to help people to figure out what is going wrong with their dehumidifier

Dehumidifier is running but no water is in bucket

heatman101

Hi,
There are many reasons for a dehumidifier tto not work or collect water.
Here is a tip that I wrote to help people to figure out what is going wrong with their dehumidifier.

Dehumidifier is running but no water is in bucket
http://www.fixya.com/support/r4662409-dehumidifier_running_but_no_water_in

heatman101

Well to knowledge the problem 40 percent is dry. means your basement is great. humidity should be 30/50 percent 50 grows mold. also if it runs for a min the auot shut off is activating. check this first.

Manifestr

the evaporater coils rot out and the freon leaks out. thats about all the longer these newer ones last now.

Hi,
There are many reasons for a dehumidifier to not work or collect water.
Here is a tip that I wrote to help people to figure out what is going wrong with their dehumidifier.

Dehumidifier is running but no water is in bucket
http://www.fixya.com/support/r4662409-dehumidifier_running_but_no_water_in

heatman101

Possible cause it's out of gas.

you might have to get a refridgeration mechanic to regas it, or/and fix any gas leaks

Hi,
There are many reasons for a dehumidifier to not work or collect water.
Here is a tip that I wrote to help people to figure out what is going wrong with their dehumidifier.

Dehumidifier is running but no water is in bucket
http://www.fixya.com/support/r4662409-dehumidifier_running_but_no_water_in

heatman101