TomTom start up screen & music file

You've probably backed up the contents of your TomTom disk (when it was connected to your computer) to your computer before you reformatted the TomTom Disk. Or you used the TomTom Home to back up the contents of your TomTom.
Try to copy the back-up files back on to your TomTom device disk and see if it works.

Just curious ... why did you reformat your TomTom disk ? which will erase all the files on the TomTom disk.

the other users who faced the same error tried this instructions and solved the problem as follows:-- We have a result!
After calling the helpline to find it was number unobtainable! I returned the unit to Halfords who called another helpline number. They took my e-mail address and when I returned home an e-mail was waiting with the following instructions which worked.
I now have a fully functioning TomTom! Thanks for the advice fellas:

Thank you for contacting TomTom Customer Support.

In this email you will find the solution for the error on your TomTom. This solution can be used in the following situations:

• The device hangs in the start screen (splash screen)
• An SD-card with a red cross is displayed on the screen
• A picture with a red dot and white cross is displayed
• The device can’t be turned off

If you haven't already done so, please download and Install TomTom Home from http://www.tomtom.com/7602

If you don’t have a full backup of your TomTom yet we advise you to make one before continuing with the steps in this email. You can make a backup by following the steps below:

1. Reset your TomTom device: http://www.tomtom.com/6965 and connect it to your computer.
2. Click on 'Backup and Restore -> Backup' in TomTom Home 2.0
3. Enter a name for the backup and click [OK]
• IMPORTANT: When the software is asking to delete parts from the backup click [NO]

After the backup is made you delete the files from the root directory of the TomTom. Follow the steps below to do this:

1. Reset your TomTom device: http://www.tomtom.com/6965 and connect it to your computer.
2. Open My Computer in Windows, or Finder in Macintosh from your desktop and turn on your TomTom device.
3. On your screen a new removable disk appears, this is your TomTom device, click on the disk to open it.
4. You will see a list of folders and a list of loose files
5. Delete all of the loose files. IMPORTANT: The folders with their content must NOT be deleted.
5. Close the window when all files are deleted by clicking on the [x].

Next we will reinstall the application via TomTom HOME.

1. Start TomTom HOME on your computer
• TomTom Home should automatically check for updates and prompt you to install them, if not:-
2. Click on 'Update my device'. If you get the message 'No Items Available', or there is not an application to download, click on 'Add Maps, Traffic, Voices etc -> Items on my computer', select the application and click on 'Add'.
3. Select the Application update.
4. Click on 'Device -> Disconnect Device', then turn off your device when it is done installing and disconnect it from your computer.
5. On a PC, in the System Tray by the computer clock, click on the 'Safely Remove Hardware' icon and disconnect the TomTom also in this way.

When switching on the device it should boot as normal again.

The icons are the same even though the language is german
Start tom tom:
tap bottom right icon to acknowledge warning
once map comes up tap map anywhere
tap on wrench icon to enter setup
tap on the triangle pointing right 5 times or until you see the three flag icon
tap on three flag icon english us should be 8 choices down
have fun, below is the manual for youtr tt1
http://download.tomtom.com/open/manuals/one3rd/refman/TomTom-ONEv3-en-US.pdf

perform the following:
type the following three lines in to the Command window:


%SystemDrive%
cd "%ProgramFiles%\TomTom HOME 2"
xulrunner\HOMERuntime.exe -app xul\application.ini


To avoid having to type these lines every time you start HOME:

Right-click your desktop and choose New > Text Document - enter the commands provided above and then save the file as RunTTH.bat
copy this file to the TomTom HOME 2 folder in C:\Program Files (you will require Administrator rights to do this)
in the Start menu, right click on the TomTom HOME 2 icon.
select Properties
in Target, change "C:\Program Files\TomTom HOME 2\TomTomHOME.exe" to "C:\Program Files\TomTom HOME 2\RunTTH.bat”

The icon will change and HOME 2 should now run normally on your PC.
Please note that links like "Send to TomTom device" or "Add to TomTom" won't work because they rely on TomTomHOME.exe (which this workaround by-passes).
A full fix for this error will be implemented in a future HOME update.


NOTE: for 64 bit Vista change the second line of code to:

cd "%ProgramFiles(x86)%\TomTom HOME 2"

This solution can be used in the following situations:

• The device hangs in the start screen (splash screen )
• An SD-card with a red cross is displayed on the screen
• A picture with a red dot and white cross is displayed
• The device can’t be turned off

If you haven't already done so, please download and Install TomTom Home from http://www.tomtom.com/7602

If you don’t have a full backup of your TomTom yet we advise you to make one before continuing with the steps in this email. You can make a backup by following the steps below:

1. Reset your TomTom device: http://www.tomtom.com/6965 and connect it to your computer.
2. Click on 'Backup and Restore -> Backup' in TomTom Home 2.0
3. Enter a name for the backup and click [OK]
• IMPORTANT: When the software is asking to delete parts from the backup click [NO]

After the backup is made you delete the files from the root directory of the TomTom. Follow the steps below to do this:

1. Reset your TomTom device: http://www.tomtom.com/6965 and connect it to your computer.
2. Open My Computer in Windows, or Finder in Macintosh from your desktop and turn on your TomTom device.
3. On your screen a new removable disk appears, this is your TomTom device, click on the disk to open it.
4. You will see a list of folders and a list of loose files
5. Delete all of the loose files. IMPORTANT: The folders with their content must NOT be deleted.
5. Close the window when all files are deleted by clicking on the [x].

Next we will reinstall the application via TomTom HOME.

1. Start TomTom HOME on your computer
• TomTom Home should automatically check for updates and prompt you to install them, if not:-
2. Click on 'Update my device'. If you get the message 'No Items Available', or there is not an application to download, click on 'Add Maps, Traffic, Voices etc -> Items on my computer', select the application and click on 'Add'.
3. Select the Application update.
4. Click on 'Device -> Disconnect Device', then turn off your device when it is done installing and disconnect it from your computer.
5. On a PC, in the System Tray by the computer clock, click on the 'Safely Remove Hardware' icon and disconnect the TomTom also in this way.

When switching on the device it should boot as normal again.

Start up your TomTom and find the preferences icon. The lips icon has the option of changing the voice, and you can switch back to English from there.

Hi,

Thanks for the acknowledgement.
Sometimes ( mostly in fact ) there is more than one files ascociated with a voice. One file is for the Icon to show you on the tomtom what voice it is ( its the little picture ) . the other file is the voice data itself. So , in that case you would need to download both files to get the voice. Once you have them on your PC you need to copy both files to the "Voices Folder " on your TomTom SD card or Hard Drive ( some tomtomts have a small hard drive fitted ) .
OK , so once you have the files on your TomTom and in the right folder you would then need to switch on the TomTom and go to preferences , then change voice in order to select that voice on your TomTom.

Good luck.

Hi,

You need to put the File / files associated with the voice onto your SD card in the Voices folder.

Use an SD card reader and your PC to look on the TomTom SD card. Find the folder called "VOICES". Copy the John Cleese voice files into the "VOICES" folder.

Once this is done put the SD card back in your TomTom. Switch on. When the TomTom starts up , tap the screen and select "Preferences" , then move through Preferences until you find "Lips" icon and under that it will say " Change Voice" . Tap the Lips Icon , then move right or left until you find the required / John Cleese Voice and select that. Your Tom Tom should now give directions with the John Cleese voice.

Please note: Some voices that you can download free of the internet can contain viruses or if you are unlucky they can contain faulty data which can effect the workings of your TomTom.
As a precaution , before you copy or alter or add anything to your TomTom SD card you should make a Backup of your SD card onto a PC. The if anything gets upset on your SD card you can always format it and restore the origonal data.

Good Luck.

If you want to play mp3 songs from sd card then create mp3 folder and place all the songs in side that folder. Now when you go to Juke box menu it will scan all the songs and you will be able to play them the way you want..

I found this.

Question: Device shows a flashing cross when turned on.


Answer:

If your device only shows a cross after you turn it on, the TomTom application is not installed or cannot be found.



To solve this, follow the steps below.

Manually remove the TomTom application:
Reset your device.

Connect your device to your computer.

Turn on your device by pressing the power button for 5 seconds.

Do one of the following:
Windows: Click Start > My Computer and then double-click the Removable Disk for your TomTom device.
Macintosh: Double-click the desktop icon for your TomTom device.

Delete all files except the following:
Do not delete any of the folders!
Do not delete the files antitheftw.bmp, lowbatteryw.bmp and splashw.bmp (if present)!



Reinstall the TomTom application:
Start TomTom HOME

Select an option:
I previously updated my device on this computer
I never updated my device on this computer

Click Done and then click Device > Disconnect Device.
Your device should now start up again. If it hasn't started up after 10 seconds, press the On/off button.