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I just reinstalled my IFP-799 on Windows XP. I installed the iRiver music manager v3.16 software first.
http://iriverinc.com/support/ultra/700.aspx
and then when complete I plugged in my IFP-799. The new hardware wizard started trying to install it and for some odd reason it failed. I then went to Start-Control Panel-System-Hardware-Device Manager and saw a yellow triangle next to iRiver Internet Audio Player IFP-799. I double-clicked on that and it said the driver was not installed properly but showed a button to click on the install. I clicked that and a popup box came up with a choice to install automatically. I clicked on Yes and the hardware manager correctly installed the driver that time.
Sorry but I don't know how to install this if you have some other Windows version however the website I listed will have the instructions.
The software you need is called the iRiver Music Manager. This includes the drivers for your player. The link to download it is http://iriverinc.com/support/ultra/iFP-manager-pc.aspx . Just click the blue text that says "iriver Manager 3.16". Good luck!
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