My Sanyo camera VPC-E1500TP froze and it wont turn on. I've plugged it to the computer and to a wall and nothing. The lens is out and it wont go in. It doesnt charge or reacts at all for that matter. Please help.

The best way to download pictures from your camera to your computer involves removing the memory card from the camera and plugging it into a card reader (either built-in to the computer or connected via USB or FireWire). This is likely to be faster than connecting the camera to the computer, and won't run down your camera's batteries.


Once the card is plugged in, it will appear to your computer as a removable drive. You can use the operating system's drag&drop facility to copy pictures from the card to the computer's hard drive, the same way you copy any other files. Or you can use any photo cataloging program such as Picasa.

If you mean the lens, try these procedures.

Lens is not all the way extended, so you can not turn it on. the defect maybe fixed buy pushing on the power button and pull the lens out gently by wiggling the lens? It may all be futile. Buy a new camera.

There's nothing you can do except to have the lens replaced. Trying to rub out a scratch would only result in the lens having a different focal point and would no longer work with the other lens elements in the assembly. This will probably cost more than the camera is worth.

Hi,

You can find an owner's manual by clicking on this link: Sanyo Owner's Manuals

My database does not show any available software.

I trust youll find this useful.

All the best

Ben

There really isn't much you can do with your camera lens at home because of how great of a force that drop was on the lens. From your description, I'm assuming it pushed the lens back into the camera, the mechanism for the lens to rotate is probably damaged. Contacting Sanyo customer support is your best bet.

• http://us.sanyo.com/Customer-Support-Extended
  

You can download the manual from the manufacturer's web site at
http://us.sanyo.com/dynamic/extranet/servicers/VPCE1500TP.pdf

there is a button on top of the camera next to the power buttong to the left, try pressing that

im having the same problem, i dont know what to do to get it to charge..

http://us.sanyo.com/dynamic/extranet/servicers/VPCE1500TP.pdf