You might
have to physically unplug the leads for this cd/dvd drive restart your computer then plug them back in this should activate
the found new hardware wizard or
you might have to uninstall then reinstall your DVD/CD or uninstall the
driver then reinstall for this device
Click start control panel administrive tools,computer management,device
manager scroll down cd-dvd rom drives you might see a yellow question mark
? right click you will have options to update driver,roll back driver,or select
properties general troubleshoot, select driver click to reinstall drivers
click update driver or uninstall then reinstall if this does not fix the
problem it might be a registry problem if you cant see your disk drive in
windows explorer Click on
Start, Run, and type regedit and press
Enter HKEY_LOCAL_MACHINE SYSTEM CurrentControlSet Control Class {4D36E965-E325-11CE-BFC1-08002BE10318} This folder
is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the
following names in the right hand column. Upper
Filters Lower
Filters Upper
Filters.bak Lower
Filters.bak If any of the above keys shown in step
4 are listed, right-click on them and choose Delete
Close all open
programs
Click on the plus signs (+)
next to the following folders
After deleting the keys, close the registry editor
Reboot your computer
Open My Computer and
check to see if your CD or DVD drives have returned. You may also want to open
Device Manager and verify that the yellow exclamation and error code on the CD
or DVD drive is gone.
hope this helps
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