If you have any problems with a new watch you should go first to the supplier and if they can't help, contact the maker.
Most makers have a service depot who can help you.
You can find your nearest service depot by going to the Invicta web site (http://www.invictawatch.com/) and clicking on "service " in the menu bar at the top and there is a link to instruction manuals.
The battery should be OK unless the watch has been part of a window display for a considerable time. (Most of the batteries I have used lasted 1-3 years).
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