I have problems with my hp web camara it freeze it a lot on messanger any help
Hi,
If your web camera freezes check your Windows Device Manager and see if the hardware is recognized and installed properly. It might be that the hardware is recognized as a camera, but the right drivers are not installed. The yellow explanation mark will indicate a problem.
If the device is not recognized in Windows XP, it will be listed under Other Devices
In either case you can try to update the drivers. Right-click the device, and in the pop up menu select Update Driver Software. Then follow the instructions on screen, but make sure you allow Windows to search the web for updated drivers. In case no driver for the web cam can be found, you can try a third party driver finding program that scans your PC for installed hardware and allows you to install missing drivers.
If this fails, the next step would be to un install the software that came with your web cam. Use the Add or Remove Programs feature in the Control Panel. If that does not work you can use a third party un installer. After un installing the software, restart your PC and then reinstall the web cam software. In most cases this will solve the problems. Depending on the software, you might need to unplug your web cam during the software installation.
If the drivers and web cam software are correctly installed, and you still it freezes, there can be a problem with the program settings. Most chat and meeting software have a configuration option to select the video source for the web cam feature. If you have multiple devices that qualify for video, you might need to select your web cam device as the source for the web cam feature in that program. Some web cams and programs require additional software, although that should be installed with the web cam if things are right. But is does not harm to check if your Java, Flash and Quick time software are installed and up to date. But certainly check your DirectX software, since all video applications, including web cams, use DirectX for video processing. Try downloading the latest DirectX version and install it (Windows XP: DirectX 9.0c – Windows Vista: DirectX 10).
Thank you !!
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