Hi, I can't get the cameleon frame to attach properly to the frame. It slides on and off, there is no click. The only thing I've noticed is that when we try and attach the frame the whit clips (that you use to remove the frame) seem to move in, not sitting properly on the frame. Any ideas?

The Cameleon base frame must be fully opened and the handle locked for the seat frame to fully engage on the posts and the white lock buttons click out to lock position. www,bugaboo.com/userguides has manuals with pictures if your unsure. If the frame still does not lock check the seat frame can side fully side down the posts and the stubs under the seat frame bracket can fit into the slots in the main frame hub. If this is fully down and seated then the lock buttons may be the problem. Bugaboo supply a small can of silicone spray in the maintenance kits that come with the strollers. What they don't tell you is how vital it is to use it regually on the main hub unit etc if you wish to get a good service life out of your Bugaboo. Give the whole area a good spay then wipe off the excess with a paper towel. Don't use oil based lubricants like WD40. Check my tips section for more info.