Question about Microsoft Xbox 360 Console

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Having trouble with the ethernet connection i can get online but when i connect the 360 to the modem it doesnt recognize the ip address or modem i have tried the reset factory defaults i have tried resseting the modem an i even called comcast

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Have you tried manually assigning the xbox a ip address/subnet mask/gateway? You can figure out what range to use by running "ipconfig" from the command line of a windows computer. Just pick a ip address above 200. i.e. 192.168.2.201/255.255.255.0/192.168.2.1

Test that and see what happens.

Posted on Mar 24, 2011

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NOTE: Some cable modems use the USB port. If the physical connection is via USB port, you may not be able to go online via Ethernet connection. Contact your ISP to have the Ethernet port of the modem configured.

kb17251-001_en.png NOTE: The image may vary depending on the computer and modem you're using.
Connecting the Devices Together
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Checking the Router's LEDs
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NOTE: If you are using a Mac computer to access the router's web-based setup page, click here.

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kb17251-002_en.png

Step 3:
Select Enabled then click Clone My PC's MAC.

kb17251-003_en.png

Step 4:
Click Save Settings.

Step 5:
Click the Status tab.

kb17251-004_en.png

Step 6:
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kb17251-005_en.png

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