Make sure that you have all the drivers for your computer up to date, including usb drivers. You can also go to www.logitech.com to download the newest software. Make sure the camera is unplugged. Uninstall the camera's software then install the software you downloadedoff logitech.com.
Those steps should get it working.
Thanks,
Lee
Try to uninstall and reinstall the program again
go to start control panel add or remove hard ware take it all out and reinstall then do a reboot
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