20 Most Recent Canon PowerShot S400 / IXUS 400 Digital Camera Questions & Answers

The e18 error is quite common, yeah and annoying too.
Here is a blog about it with some good info:
Canon E18 Error Repair
Same company offers repair for a very good cost! https://www.teleplancamerarepair.com/quote/cart.asp?iProbID=6&mo=445

Canon PowerShot... | Answered on Oct 22, 2014

The card's filing system has likely become corrupted. This usually occurs with time if the card was never formatted for the camera. It will work at first, but this eventually happens. But this can be corrected. First of all, you'll probably want to recover the photos that are already on the card. For this you'll need recovery software (plenty of freeware available):


You will need to use a flash card reader with this software. If you don't have one, get one, they're cheap:


AFTER you've recovered the photos, format the card in your camera to prevent this from happening again (dig out that instruction manual to figure out how). For Canon cameras, normally just go to the tools menu, select the item stating the card's capacity, and then follow the on-screen prompts to format (select "low-level" if asked). BUT keep in mind formatting will also totally erase your card, so again only do this after you've recovered the photos!

Canon PowerShot... | Answered on Dec 21, 2013

See this link.

Canon PowerShot... | Answered on Jan 21, 2013

I had this on one of my cameras, luckily it was less than a year old and took it back for a refund, but i did read that some cameras can be fixed by a firmware update, check the manufacturers website under the support heading..

Canon PowerShot... | Answered on Jul 10, 2012

First of all, why do you think the sensor needs cleaning? Although this is a fairly easy chore on a DSLR, to do this with your camera would require complete disassembly. Unless you know what you're doing, I wouldn't recommend it.

Canon PowerShot... | Answered on Aug 19, 2011

just chilll dear !!! all izz well !! :)

Canon PowerShot... | Answered on May 04, 2011

Re-Format SD card, connect you camera like extenerl device at pc and reformat.

Canon PowerShot... | Answered on Apr 19, 2011

The IXUS 400 is called the S400 in some parts of the world. You can download the S400 user guide and more from the manufacturer's web site at

Canon PowerShot... | Answered on Apr 06, 2011

You might want to consider NOT connecting your camera to your computer.

The best way to download pictures from your camera to your computer involves removing the memory card from the camera and plugging it into a card reader (either built-in to the computer or connected via USB or FireWire). This is likely to be faster than connecting the camera to the computer, and won't run down your camera's batteries.

Once the card is plugged in, it will appear to your computer as a removable drive. You can use the operating system's drag&drop facility to copy pictures from the card to the computer's hard drive, the same way you copy any other files. Or you can use Canon ZoomBrowser or any other photo cataloging program.

Canon PowerShot... | Answered on Jan 21, 2011

Lens errors (E18 errors on Canons) are fairly common. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended ...

Here's some things that you can do to try to correct it. They only seem to work for less than 50% of the lens errors, but if the camera is out of warranty, they're worth a try:


Canon PowerShot... | Answered on Dec 02, 2010

This sounds like it might be a defective CCD imager, and is a known defect for your particular model camera.. If so, Canon should fix this for you for free if you live in the US, Canada, and a select few other countries. If you live outside the US, contact Canon support for your country to see if they'll still honor the advisory (some still will, especially if you stress you knowledge that this is a known defect of the camera). They may also include free shipping both ways (free shipping varies with countries). This is regardless of your camera's warranty status. Please see this link for more info.

Affected cameras with this problem include: A60, A70, A75, A80, A85, A95, A300, A310, S1 IS, S60, S400, S410, S500, SD100, SD110, IXUS V2/V3/300/400/430/500/II/IIs, IXY Digital 200a/300a/320/400/450/500/30/30a

Canon PowerShot... | Answered on Oct 29, 2010

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