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Posted on Feb 03, 2011
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I live in an apartment building with six units. Just had a bad snow storm here and my heat is not working. My thermostat (Honeywell CT3200) is set for 70 degrees but it's reading 59 degrees and not turning on the heat. The units in my building all seem to have heat? Could a pilot light for just my unit's furnace have gone out? Other ideas/solutions? Please advise.

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  • Anonymous Feb 03, 2011

    Do you have an individual unit in your apartment? Try turning the t-stat down all the way and the emergency switch off. Wait 5 minutes then power on, t-stat up. More help available if needed but I need to know model of unit.

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It is possible if your furnace has a pilot light. All newer furnace do not have pilot lights, they use a hot surface ignitor ( which could be bad ). It`s hard to say without more details about the furnace and what it is doing.

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  • Honeywell Master 3,808 Answers
  • Posted on Feb 03, 2011
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Yes could be take the front of and have a look and see if it is on

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CT3200A1019 Honeywell Thermostat Manual
Here's a link for a manual for a CT3200 programmable thermostat.

https://customer.honeywell.com/resources/techlit/TechLitDocuments/69-0000s/69-1631.pdf

Here is a link to an earlier version (in case something was changed)

https://www.manualowl.com/m/Honeywell/CT3200/Manual/133935?page=1
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