Hi,
There are two possible causes for this problem, either back light inverter board stop working thus screen goes black as lcd screen needs back light to show its image OR if sound remains while screen goes black then it seems firmware issue.
Let me know is it Insignia NS-LCD42HD tv or any other model?
Do you get sound in tv while no picture?
Does screen show any on-screen display when tv lose picture?
Above info will help me to diagnose problem in tv and to suggest some solution.
Thanks.
Thanks for info.
Please point slash light on tv screen when it goes to black and observe any faint/ dim image in screen, this will confirm that it is problem of back light inverter board or not.
Thanks.
typing mistake, sorry... point Flash light :)
OK, it sounds that back light inverter board stop working after 20 minutes or so. This problem can also occurs by bad power supply board so please check output volts with multimeter as per mentioned on output connectors there and if volts appears OK then go for back light inverter board replacement.
If output volts are not good then power supply board could also be reason of this problem.
Required power supply board and back light inverter boards are available in ShopJimmy.com on reasonable price.Please click above links to view boards image and price info. Local tv repairman will check/ replace bad board for you if you have no experience of electronics stuff repair.
Thanks.
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SOURCE: Vizio 42", have picture for about 5 mins then screen goes black.
also check the power cord wire coming from the back of the tv is loose from the tv side or perfect.
SOURCE: Sound stays on, but no picture- goes black and stays that way.
This unit should still be under warranty and should be taken in for warranty service. Any attempt to access the interior will void the warranty. It is important that a complete description of the problem like you entered here be taken along when you bring the set in for service. This will insure that the servicer be able to reproduce the problem and resolve it.
From your description (and as a servicer), I would be looking for a component that is heat sensitive. These types of problems are fairly easy to locate and resolve.
Please take this in for warranty service and update this when you find out the details.
Thanks,
Dan
SOURCE: tv takes 5- 20 times to stay on .screen goes black
These units have a know issue with the power supply board failing in just the way you are experiencing. The problem is parts called capacitors start to die and when they do the power supply does not stabilize correctly. The power board keeps trying to start but failing until the voltages do stabilize. If you can solder then you should be able to do the repair yourself. Check out this page on our site: http://www.ccl-la.com/blog/index.php/capacitors/ This article explains what capacitors are and what to look for to replace. If you don't want to do the repair sourself we do offer a repair service, most repairs of this type can be done for $45 plus return shipping. If you would like us to do the repair you can set it up here: http://www.ccl-la.com/blog/index.php/service-request-form/
I hope this helps, if so please rate our solution.
CCL_Tech
Corporate Computer
www.ccl-la.com
5,104 views
Usually answered in minutes!
yes, it is a NS-LCD42HD-09 tv
sound stays on when no picture
screen is totally black
My TV is NS-LCD42HD-09.
The sound stays on when the picture goes black.
The screen is totally black and there are no messages.
there is no image when I point a flash light at the screen. The TV did maintain a picture for the first 20 minutes after I turned it on.
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