We have a JES1451WJ02. The motor quit running on our microwave. The control pad still works the light works, but the turntable stopped and the fan or mortor stopped. Is it fixable?

William Miller

• 9179 Answers
• Posted on Nov 26, 2007

SOURCE: when I open my microwave door, it starts running

.
In most cases, it's not actually cooking, but instead the fan, turtable and light may be on. Yet it does need attention.

What this usually means is that you have a shorted door switch or a bad door switch mount.

It's easy to tell if it's actually cooking, just place a cup of water inside and see if it heats.

If so, that could mean a stuck relay on the control board. If so, we repair these for customers nationwide with our guaranteed $39.95 service. Far less than a new board.

If you or a friend decide to look into it, we have critical safety information, info on door switch diagnosis and replacement, and
disassembly information at our site, linked here on Fixya: http://tinyurl.com/yzjozk

Please write back with more details if you need further help.

We're happy to help and we appreciate your thoughtful rating of our answer.

SOURCE: Turntable repair? GE Profile model JVM1660BB

IF EVERYTHING IN THE OVEN IS WORKING BUT THE TURNTABLE YOU HAVE TO TAKE THE BOTTOM COVER OFF THE OVEN THE MOTOR HAS TWO WIRES ON IT, BE CAREFULL
WHEN YOU TEST IT AS THERE IS 110V ON THE WIRES.IF THE 110V IS THERE BUT THE MOTOR ISN,T RUNNING TAKE THE
TWO WIRES OFF,AND TAKE THE MOTOR OUT AND BUY A NEW ONE. YOU CAN DO THIS BUT DO BE CAREFULL.. YOU
MAY HAVE TO PULL ON IT A LITTLE TO PULL IT APART FROM THE PEACE INSIDE THAT TURNS THE GLASS TRY NOT TO BREAK IT!

William Miller

• 9179 Answers
• Posted on Jan 18, 2009

SOURCE: ge spacemakerxl microwave, jmv1850

Your primary interlock (bottom door switch) is bad, or its mount is loose or broken.

Even though a door switch clicks, it may still be bad inside.

Door switch or mount trouble is usually caused by slamming the door or by opening the door while it's cooking without hitting the Stop pad first.

There are plastic mounts inside the microwave which hold the door switches and onto which the door latches lock when you close the door.

The screws on these mounts may be loose. If they get too loose, the switches will not be activated properly.

Sometimes it's a broken tab on the switch holder, allowing the switch to rotate just out of position. This tab can be hard to see, since it is under the bottom edge of the switch.

It's usually more economical and safer to add a dab or two of hot glue to the mount to secure the switch. Let it cool for about 30 minutes before using.

If you or someone you know decide to look into it, we have critical information on safety, disassembly and door switches at our site, and our link is at our listing here on FixYa:.

You can find helpful exploded view diagrams and order parts by entering your full model number here.

There should also be a "mini-manual" hidden inside the unit behind the control panel or hidden on the left side behind the grille, which is very helpful when troubleshooting & testing.

At our Web site, we have a video available showing how to remove a typical over the range control panel assembly in under 5 minutes.

If you only need a switch, you can order a universal type here for $5 postpaid.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

William Miller

• 9179 Answers
• Posted on Mar 02, 2009

SOURCE: GE XL 1800 microwave light and fan operate but no heat

With the symptoms you have, I would most strongly suspect a shorted high voltage rectifier diode or a bad magnetron, or a loose and possibly corroded connection on the magnetron's terminal.

The diode is a fairly cheap fix, and your magnetron is still under the part warranty, but you would have to pay labor.

If you or someone you know decide to look into it, we have critical safety information and disassembly information at our site, and our link is at our listing here on FixYa.

There should be a "mini-manual" (tech sheet) hidden inside the unit behind the control panel or hidden on the left side behind the grille, which is very helpful when troubleshooting, testing, and locating components.



At our Web site, we have a video available showing how to remove a typical over the range control panel assembly in under 5 minutes.

Here are some links you or someone you know can use for test help, but read their safety warnings first:

http://www.gallawa.com/microtech/diode.html
(if it's not shorted or burned, it's probably okay)

http://www.gallawa.com/microtech/mag_test.html

If it's within the magnetron portion of the warranty (5-9 years) but out of the original full warranty (1 year), G.E. will cover the part cost, but not the cost to visit you or the labor charge to do the work.

If it's within the mag warranty, G.E. should send you the magnetron to do it yourself. Call them at 888-239-6832 with your model, serial, and manufacturing date.

If nothing else, you can save about $50-75 if you remove it from the wall and take it to a GE-authorized servicer.

You can find a GE-authorized servicer by calling GE Appliance Service at 1-800-848-7620 or here.

Accessing some components for testing and possible replacement will require you to remove the oven from the wall.

If so, the installation instructions are very handy, and it's best to have two people since the microwave can be heavy and awkward.

You can download GE owner's manuals and installation instructions here.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

SOURCE: GE Microwave oven vent fan not working

You are correct the fan motor is either stuck or needs replaced.

There is no way to do this without removing the entire microwave. In case your not familiar with how microwaves work, there is a capacitor that is very large inside and can hold a charge even after it is unplugged for up to 24 hours, please take action to prevent getting shocked.