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Posted on Jan 20, 2011
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It stops before 2 minutes and when i turn it back on, it vibrates for less than 2 seconds and stops automatically.

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  • Expert 116 Answers
  • Posted on Feb 26, 2011
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Joined: Feb 25, 2011
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Firstly, please check if the metal shaft is loose. Its that part where your brush head connects with the toothbrush handle. If its loose then it has to be replaced. Contact Philips support for a replacement, if its under warranty.

Please plug in the charger with the handle on charger base and hold the on/off button for 7 seconds in order to hear two beeps. Please hold the on/off button again to hear one beep. Do you hear two beeps followed by one?

If yes, then your unit has been reset. Please leave it on charging for 24 hours and then use it again. It should be able to hold charge now.

  • Felicia Collins Jul 22, 2012

    I have a similar problem. Just tried the above suggestion. The green light came on the toothbrush when I plugged put it on the charger. But, I never heard any beeps when I held the on/off button down (I held it for way past 7 seconds). So, do you have anyother suggestions? Thanks in advance for your thoughts.

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The crown has 3 positions.

Normal screwed down.
First pull out position.
Second pull out position.

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Pull out the crown to position 3.
Rotate the crown to set the exact time.
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Setting the Countdown
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in the last minute:
50 seconds=1 beep.
40 seconds=1 beep.
30 seconds=2 beeps.
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10 seconds and less=1 beep every second with zero being 1 second long beep. Timer function automatically starts.


Timer:
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Press the 4 o'clock button to see the timer hours.
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Press the 2 o'clock button to stop the timer. You will hear 1 beep.
Press the 2 o'clock button to resume the timer. You will hear 2 beeps.


Setting the Countdown & Timer:
Countdown reset:
Press the 2 o'clock button to stop the countdown. You will hear 1 beep.
Press the 4 o'clock button to reset.


Setting the Timer:
Press the 2 o'clock button to stop the timer. The hour/seconds counter sub-dial will show the elapsed hours and the central timing hand the elapsed minutes.
Press the 4 o'clock button to view the seconds elapsed on the hour/seconds counter sub-dial.
Press the 4 o'clock button to reset.


Resetting the Hands:
If the hands do not zero correctly, which might occur after a battery change or a violent shock, you can make adjustments by doing the following settings as long as the countdown is not in operation.
To correct the hour/seconds counter sub-dial, pull the crown out to position 2 and wait 1 second.
Press either the 2 or 4 o'clock button; the central timing hand will turn and stop [not necessarily at 12].
Press the 2 o'clock button to increment the hours/seconds counter sub-dial hand to position it at 60.
To correct the central timing hand, press the 4 o'clock button to increment the hand to the 12 position.
Return the crown to position 1.



If the battery had been replaced, the central timing hand defaults to the 10 minute position. If the battery had not been replaced, the central timing hand will return to the previously set position.
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