My PC is not recognizing my CD/DVDRW drive. I need exact steps to fix.

What do you mean download cd's and dvd's? You don't download them, you simply put them in the drive and play them. If you purchased a music cd or a movie dvd that you want to play or watch, then just put it in the drive. The system will recognize it and automatically open Windows Media Player for you to play it or you can open it yourself if autoplay is not active.

Exactly what is it that you are trying to do?

If you are talking about putting a blank cd or dvd into the drive to copy music or a movie to it, that's another story and will take a while to explain. You will basically need to make sure your CD/DvD drive can burn CD's or Dvd's. Then you will need some type of burning software (later versions of Window Media Player will burn).

Click Start/My Computer and look at your devices. if your DvD/CD Drive is listed look for RW which means rewritable (it can burn or copy). If it say DVDrw it can read and write dvd's. If it says CDrw it can read and write cd's. You can also look on the drive door on the computer where you would place the cd or dvd. If it says Rewritable CDrw (it can write cd's) or DvDrw (it can write dvd's). If it says ROM (read only media), that means it can Read Only and not write.

If the drive is rewritable then the software such as Media Player will allow you to go find what you want to put on the cd or dvd. You have two ways of putting things in the software to burn or write. You can copy and paste, or you can drag and drop.

check this post out
http://en.kioskea.net/forum/affich-30820-acer-dvd-cd-not-there

try doing a firmwear update..make shure you are using dvd ram drivers...then when all else faild try loasding power dvd.. thats what i did and it werkd..

Check the jumper settings on the DVDRW. Depending on IDE location, you need to set the jumpers accordingly. If you have the main system hard drive on the same IDE channel as the DVDRW, set the jumpers on the DVDRW to slave, if that don't work, set them to Cable Select. I'm assuming it's an IDE drive and not SATA.

It sounds like the calibration for DVD's is off. This is not something you can fix yourself.
The easiest fix is to replace the DVDRW drive. If it's a desktop unit, a replacement is about $40. Look for one with the Lightscribe option (allows your to etch your label on compatible disks or just burn standard DVDs). If the CD/DVDRW is in a laptop, let me know the make and model and I will help you find a suitable replacement.
Thanks.

Try uninstalling the drivers in device manager, shut down, reboot and Windows should find both devices, it might ask for your windows disk to install drivers or search online to install them

Hi,
That sound to me like a defective dvdrw because it can't read the dvd an try to re read and re read and lock the computer until you take it out.

Solution:

Tools:
+ Small screwdriver
-- Small screwdriver

Buy a new or used dvdrw for laptop, first take out the laptop battery. Locate the two screws at bottom of your laptop, take them out, whit a paper clip open the dvdrw from a small hole in front of it, pull the defective dvdrw out, if the front plastic face plate is diferent from yours you can change them using a small - screwdriver (be carefull). If you dvdrw have a smalls canals at sides in your defective dvdrw take them out and put them in the new one two, Install the new dvdrw by slowly pushing in to the dvdrw hole until it take its place, put the two screw drivers back + the battery and you shuold be on your way. Let us know. Obed

This is usually caused by dirty drive lens, too scratched CDs or CD burnt at faster speed than your ROM can read. (I am assuming that your pc detect the CD drive and has no hardware conflict with it).

Try reading an unscratched prerecorded (original CD), if it does not read this as well then your lens are dirty, try using a CD lens cleaner if these dont work then you need to open your ROM and use a highly volatile organic lens cleaner chemical.

This device is meant only for CDs. However, the drive is an internal CDRW with IDE interface. You can substitute some DVDRW drives, but some DVD drives are picky about voltage and amperage. This enclosure is on the weak side for most DVDRW drives. You'll want to find a DVDRW that can work on as low as 8VDC on the 12VDC line. And the drive can't draw any more than .75A on the 12VDC line either. If the drive requires higher amounts, yor system may only recognize the drive as being connected to your system, but it'll never have the power to read the disc, and just kick it out after spinning the disc around for a short time.

Where are you looking to recognize the disks? if it is in my computer in Windows it would most likely be because the Roxio software was what was recognizing the disks. generally Windows does not do a very good job of recognizing blank disks. I would look at the disk information in your current CD burning software and see what that says.