How do I replace the ceramic receptacle that the Jenn-Air cartridge plugs into?

limited info generic answer check that control is mounted correctly test selector with a meter most likely its failing

Based on the symptoms described, it is possible that the issue lies with the ceramic element that the burners connect to at the back of the burner unit. This could be causing a short circuit between the two burners, which is preventing the large burner from being adjusted lower when both burners are on.

It is also possible that there is an issue with the wiring or connections between the two burners, which is causing a similar short circuit. However, given that the smaller burner appears to be working fine, this seems less likely.

Another potential cause of this issue could be a problem with the control board or another component of the stove's electrical system. However, given that replacing the infinite switch and receptacle for the large burner did not resolve the issue, it seems less likely that this is the root cause.

In order to determine the exact cause of this issue, it may be necessary to consult with a professional appliance repair technician who can diagnose and repair the stove.

Unplug the element from the receptacle and then disconnect the receptacle from the point where it plugs into the stove. Now, carefully, turn on power to this heating element. If nothing happens then you have removed the likelihood of a problem in the large portion of the stove's wiring. Next, plug the receptacle cable back into the stove without connecting the heating element. Again, carefully turn on the power to the heating element in question. If there is no spark then the cable, connector and receptacle are ok. If it does spark, replace the receptacle and cable assembly. No spark, then inspect the heating element where it connects to the receptacle. Look for melting or signs of damaged insulation that would allow for a "dead short". If you see damage to the element then replace the element. No damage, clean the connections with a toothbrush, and plug the element back in and turn on the juice. If it sparks again, replace the element. Good luck and be careful. Don't attempt any of this if you are inexperienced in working with electricity. 220 Volts can cause death or serious injury... just the flash from an arc can cause blindness and burns.

I have the same issue.

a good product is CERAMABRYTE. it is designed for ceramic cooktops and is a white lotion type cleaner. if there is a lot of burned buildup you may also need to purchase a special scraper with a blade in it. but make sure you smear the cleanser on FIRST or you will scratch the surface.

1) turn off power at the breaker. 2) remove hold down screws 3) pop up cooktop out of counter top 4) remove knobs and downdraft grille 5) remove ceramic top (screws around outside and also in side grille opening) 6) unplug burners replace with new burner

i would avoid cast iron or nickle pans as they are heavy and coarse. i would recomend a nice stainless set with aluminum bottoms

The switch for the burner is bad and needs to be replaced.

If you need further help, reach me via phone at https://www.6ya.com/expert/steven_a67ead41eb5fc62a

mostly the problem is the sensor inside the unit but so very expensive to replace,wait to damage the other then buy an new one compare to repair.

tnx gerbee

Try calling the repairclinic.com