Cooktops - Recent Questions, Troubleshooting & Support


l means locked hold two left buttons at same time or the two right buttons or the bottom two buttons or top two buttons should solve your problem you have to do it prety quick or the computer thinks a child is trying to turn on the appliance

Whirlpool... | Answered 17 hours ago


You would have to compare owners manuals and installation instructions of both models.

Electrolux... | Answered 17 hours ago


it may just need cleaning at where it sparks to the burner if it is sparking back down the electrode then it is cracked . Some igniters pull out others have a screw that holds them in.

Jenn-Air... | Answered 2 days ago


Use Cooktop Cleaner with a soft micro cloth. Don't use water. Buff until the mark disappears. Hint: Never clean the cooktop until it is completely cool to touch as doing so makes cleaning much harder. Never use abrasives on the glass or abrasive cast iron skillets.

Jenn-Air JED8430... | Answered 2 days ago


Schott ceran is just the maker of the glass. Go to Siemens website with your model # for an owners manual.

Siemens Cooktops | Answered 2 days ago


they make a special cleaner - polish just for the "solid" type burners. it looks like shoe polish and will make the burners look like new again. not sure where you can find it online but go to your local appliance parts houseand they will know what it is your needing.

Jenn-Air JED8230... | Answered on Oct 18, 2018


Contact defy for installation instructions for your model

Cooktops | Answered on Oct 16, 2018


circuit board error

Cooktops | Answered on Oct 11, 2018


That means circuit board error. You will need a replacement or tech.

Neff Cooktops | Answered on Oct 11, 2018


It could be under the top or in the back. Remove the top and look for it there first. Part 18 is what your looking for, good luck.
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Jenn-Air... | Answered on Oct 11, 2018


When you see a code,follow these steps to solve the problem:
  • Press "Stop/Clear" to clear the display and stop the beeping.
  • Reprogram the oven.
  • If the code still displays, turn off the power to the oven at your breaker box and wait five minutes before turning it back on.
If none of these work, please consult a repairman

Cooktops | Answered on Oct 09, 2018


Try resetting the cooker by disconnecting power for 1 minute to clear the error code. When you reconnect power and it does not clear the error, please consult a repairman.

Cooktops | Answered on Oct 09, 2018

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