Hello,
how long have you been using this player? I suspect the laser (lens) of the player. I think the laser (lens) is weak that's why it cannot read data/files on DVD discs.
To confirm if actually its a laser problem, insert an Audio CD into the player and see if will play. If it plays, then obviously, your laser (lens) is weak. But if it doesn't play Audio CD, then it might still be the laser (lens) or a mechanism problem.
Get a lens cleaner, use it
to clean the lens. If that doesn't solve the problem, get a screw
driver, open the player's cover so that you can gain access to the lens,
use a cotton board to clean the surface of the lens. This should clean
dust or dirt that might be on the lens.
If non of the above solves the problem, then know that you need to replace the laser to a brand new one.
To
replace the lens, remove the bad laser, use it as a sample to get
exactly the same type and do the replacement. Note that replacing a
laser (lens) needs a professional touch, so if you cannot replace the
laser, get it to a repairman to fix it for you.
Once this us done, your player will play all DVD discs again.
Good luck.
Hello, read the third paragraph of my first post and you will find the two methods by which you can use to clean the lens.
Purchasing one year ago doesn't really matter. It depends on how frequent/often you play discs on the player. Dust can also be on the surface of the lens which can cause problem.
Okay, the plastic that comes out of the player where disc is dropped upon is called "Disc Tray". So when the disc tray enters into the player, the lens stays under the disc. There is a plastic across the disc tray that has a magnet at the center which hold disc inserted into the player firmly, use a screw driver unscrew the screw hold that plastic to the disc tray sitting and you will gain access to the laser.
Below is a picture of what the laser looks like;
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Press and hold the POWER button for more than
five seconds. This will force the Player to power
off. Press the POWER button again to turn the
Player back on.
Unplug the power cord and then plug the power
cord again after more than five seconds
OK.
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I only purchased it about a year ago from best buy...
How do I clean the lens ???
I found a DVD laser lens cleaner but it didn't solve the problem so will now try and open DVD player.... Just not sure where the lens is or what it looks like that I am to clean ... That was what I was asking.... More specifics pls
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