Residue..... check lower spinner arm and clean any bits from insideit by back washing with water, also check the pump inlet and filters.....
as for soap still in container, does the soap recepticle door open... if not just place the required amount of detergent on the lower half of the door..
If the door does open and there is still soap ing the recepticle there is definitely a water problem...
you can also try to remove both the upper and lower spinners and run the dishwasher for a couple of minutes to flush out any debris or buldup inside the lines.
A good quality dishwasher cleaner may also be wothwile trying....
Good luck!
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