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Coby only claims the CXR-190 is compatible with Windows Vista/XP/2000. I'm afraid your best solution is to use a Mac-compatible voice recorder. If you need the recordings currently on the machine, copy them onto a PC and then transfer them to your Mac.
I had the same problem with my Coby MP822-4G when plugged into the USB2 hub on my monitor. Coby tech support suggested using one of the USB2 ports at the rear of my computer. I had to explore the USB2 ports to find one that allowed the computer to recognize the drive. I suggest plugging your cable directly into the computer and not use a USB hub at first.
Easiest solution that comes to mind is find someone with the same player. see if you load the drivers on your pc in a file if the you can load it as a new device and open it using drivers on your pc. Just a thought. then load the files back on the unit once you get access.
I work for Coby technical support. Our customer service phone number is 1-800-727-3592.
If the unit is not being recognized by your computer, try using one of the USB ports on the rear of your computer tower. If it still isn't recognized by your computer, unfortunately, it needs to be replaced. The unit can not be fixed. The warranty is 90 days from the date of purchase. You would need the receipt in order to receive a warranty replacement.
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I didn't have a problem accessing the flash memory of my Coby mp4 until I upgraded to Media Player 11. Now it recognizes the coby for what it is, but I can't explore the flash memory like I used to. It used to recognize it as another drive, now it shows up as a portable media device. Do I have to go back to MP10 to get it back or is there another way?
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