We purchased our Whirlpool GU2400XTPS7 roughly two years ago. The dishwasher doesn't seem to be getting water to the upper or top sprayers. I have read through similar problems on your site and have taken steps to clean the bottom assembly including spray arm. I removed the water tube and upper spray arm assembly and thoroughly cleaned them both (some greasy film, but no obstruction). I am having difficulty, however, removing the top spray. Any suggestions of what might be the problem and or resolution.
I cook every day and am going crazy without my dishwasher.
Please help!!
Lita
Thank you, so much, for the update!
Lita
A guess: the solenoid that directs the water from the pump is not opening fully. Clean it. It is a little nasty to get to but will likely cure the problem.
The solenoid is located near the motor underneath. Generally, you'll find it connected to the wastewater line with two wires coming out. Possibility: it is partly clogged with food matter. Remove it and clean it, if possible. Many can be dis-assembled. Certainly remove the unit and check what's inside. Always scrape your dishes...no matter what the manufacturer says.
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While I certainly appreciate your time and suggestion, I was really hoping for a more instructional answer. If I knew where the solenoid was, chances are I would not have to write in to ask for help.
Again, I do appreciate your time and the opportunity to view other postings regarding the same issues with my appliance. If anyone out there can help me locate the solenoid I would greatly appreciate it.
Lita
Bob,
I can't thank you enough. The solenoid was caked with paper from labels, lemon seeds, etc., and the the blade had come loose. Long story short..., all clean and working beautifully. This dishes haven't been this clean in months!
Thank you, thank you, thank you!!!
Lita
I have the same problem but still not clear how to access the solenoid -- can you please elaborate how you did it?
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