I dropped my wd external hard drive on a carpet floor it still lights up but makes a funny noise for some seconds then stops it connects after while but still i cant view my files

the latter.

drop it again sounds like its got stuck


John

Hard drives do not like being dropped, especially when it was in operation. This hard drive is faulty and it is not repairable.
There are data recovery companies that specializes in recovering data from faulty hard drives BUT it will cost you an arm and a leg for their services.
I suggest you Google search for these companies and get a quote before you proceed.

Ok to understand this , you dropped a 1 TB hard-drive external hard drive on the floor? Well considering that it is a external, the cases in most externals are meant to take a beating as well as the hard-drive it self. There is two possiblities I can think of, what could of happened. When the Hard-Drive hit the floor, it could of is disconnected the connection on the hard-drive itself inside the casing, which you will have to pop it open and reseat it. Or the hardrive, arm inside the hard-drive it self snapped or is misplaced, which is unrepairable. Open up the casing and looking for the hardrive it self. Towards the back of the hard-drive is where the connection of th drive is, it is eather sata or orginal set up with his pins based. Take the connection off and put it back on and see if that works, if it didnt, best advise would be is take in in and have the drive tested, see if its still operable.

DrakeTech

wd external hard drive making ticking noise and seem to have lost all my photos and music

If you get it going, you should immediately store all the data on another drive

I would just try and come out straight to you, that your harddrive has very much likely to have crashed. Hard Drives are generally Very Fragile because of the Tiny Read/Write head that is inside.
The moment it drops on the floor it might have got broken. and that is why you are hearing the funny noise...although it will still keep spinning because the voltage is still being supplied onto it, but you might not be able to read or write anything onto it.
Sorry.
Hope this helps.
Goodluck.

sounds like you are using the wrong power supply. Check the amp output on the power plug you plug into the wall make sure its the same as the amp input of your external harddrive

hello,
there is nothing to do. you should brought new one. there is no other way.
thanks
ramesh

Unfortunately, this probably means the read/write heads were jarred and can no longer function properly. That's usually fixable, but it's a very expensive fix because the parts are inside the hard drive and the data surfaces are very delicate... Most people are better off simply replacing the hard drive unless the data is absolutely vital.