Question about Xerox CopyCentre C20 Black and White Copier

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CopyCentre C20 Toner Low Stays On

Hi,

I work at an animal shelter where we have a donated Xerox CopyCentre C20. A couple of weeks ago, the copier indicated that the toner was low. We changed cartridges and the "New Toner?" indicator never came on. Ever since then the copier still says that the toner is low even though we tried changing cartridges again. The copies still come out pale. Any suggestions? As a not for profit, we simply can't afford to pay someone several hundred $$$ right now to look at it.

You can reply to heartlandanimals@yahoo.com

Thanks in advance,
JB
Heartland Animal Shelter.

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Ave you tried shaking the cartridge vigorously from side to side?
The ink may be compacted in one end of the cartridge from storage.

Posted on Jun 06, 2008

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