Question about Kenmore Elite HE4 Electric Dryer

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Kenmore Elite HE4 Electric Dryer heats but drum will not turn. My dryer (model 110.8509) is about 5 years old. A couple of days ago, it didn't have any power so I flipped the circuit breaker and it started working. I've been using it the last couple of days and used it yesterday morning. Last night when I put a load in to dry, it didn't work. The control panel is on, but when I select the settings, and press start, it doesn't do anything. I flipped the breaker and that didn't help. I tried turning it on again and it didn't start. I left the room for several minutes and when I returned, there was a burning odor in the laundry room and the inside of the dryer was hot. It seems as if everything is working except for the drum.

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  • 3 more comments 
  • Carolyn Renda Sep 27, 2010

    The dryer is definitely heating up and the timer is working. I opened the front and cleaned out all of the lint (how did all of that get in there?) and disconnected and cleaned the exhaust. The belt is on and not broken. I am able to turn the drum manually. I activated the diagnostic test mode didn't get any error codes.

  • Carolyn Renda Sep 27, 2010

    just want to make sure you saw what I posted in the comments earlier:

    The dryer is definitely heating up and the timer is working. I opened
    the front and cleaned out all of the lint (how did all of that get in
    there?) and disconnected and cleaned the exhaust. The belt is on and
    not broken. I am able to turn the drum manually. I activated the
    diagnostic test mode didn't get any error codes.


    Also, can you give me a ballpark of what a repair like what you describe could run? thanks

  • Carolyn Renda Sep 27, 2010

    Thank you. I scheduled an appointment with Sears and signed up for some sort of protection agreement - $198.00 for parts and labor. Not coming till Thursday though...
    btw, i know what a thermostat is but what is a "high limit"?
    Thanks again,
    C

  • Carolyn Renda Oct 01, 2010

    Turns out it was the thermal fuse and not the motor...

  • Carolyn Renda Oct 05, 2010

    Sears was out today and had to replace the Heating Element because it stopped heating after a few loads ... works now.
    Thanks,
    C

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  • Kenmore Master
  • 43,501 Answers

Hi,
In your case the motor has gone bad...

Not only should you replace the motor, but the thermostat and high limit should also be replaced with it now..


There can be many reasons why your dryer will not start or turn...

The most common causes are the belt breaking or jumping off, or the motor going bad...

Here are a couple of tips that I wrote will help you to figure out why your dryer will not run...

Dryer Repair - The Dryer is not Turning

Dryer Repair - The dryer will not start


heatman101


Posted on Sep 27, 2010

  • 1 more comment 
  • D. Floyd Kolb
    D. Floyd Kolb Sep 27, 2010

    Hi,
    Estimate on repairs vary so much in different parts of the country and whether or not you can find a "local" repair guy or have to use a franchised repair center.
    The motor will be ball park 150 bucks and but the labor can vary so much....could be another couple hundred bucks...

    heatman101

  • D. Floyd Kolb
    D. Floyd Kolb Sep 27, 2010

    There also is a high temp cutout in there and you may have burnt that out

  • D. Floyd Kolb
    D. Floyd Kolb Oct 01, 2010

    What confused me is that statement about the burning odor... if the fuse burnt out the heating should not have been working either....so I assumed that the burnt smell was the motor...
    That is the hardest part of me stting here interpeting a description and then trying to give advice...something that I think is cut and dried turn out to be something else...
    At least your up and running and it hopefully was not as bad as you thought it would be...

    Have a great weekend!!

    heatman101

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