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Restore files from back-up

I recently due to spyware in my computer used the system recovery to make my computer as it was when purchased it. It put all my extra programs in a back-up file folder. Problem is I don't know how to get it out and make the programs work again. Please help, my printer won't even work so my grandchildren can do reports for school.

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  • Grandma KK May 23, 2008

    Yes I know I need to reinstall the programs from the back folder, but I don't know how to do that.

  • Grandma KK May 23, 2008

    It is a Cannon IP1700 and I can locate the files for all the programs, but there's nothing for me to click on to restore them. I really appreciate this help, thank-you sooo much

  • Grandma KK May 23, 2008

    I have to step out for awhile, as my 12yr. old Grandson has a baseball game. The programs I use alot would be my CloneDVD, my DVD Creator, my printer, my voluume, my Slysoft Any DVD, and that's all I can remember right now. Thank-you. The Canon download page to download the driver is out of order right now, but Thank-you, all of you for helping me.

  • Grandma KK May 24, 2008

    I don't know how to do alot with this website yet as I just paid for it last night. But some of the programs are the voluume for my computer, my printer driver, CloneDVD, DVD Creater, Slysoft,Nero, Adobe, Java, Messenger, Mah Jong Quest, Napster, My Space, Winrar. Thanks for any help!

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When you have restored the computer to the factory settings then it will never do a backup as you have ran a system restore option and as far as your pinter is concerned post in your printer details and i will give you all the instructions how to download and install it thats gonna be pretty easy job to do. Dont rate the solution now wait and get it resolved and then you can select and rate fixya

Thanks and regards

Posted on May 23, 2008

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Hi there,

may i know which specific program that you wish to to be back and install again on your PC..

`jack

Posted on May 23, 2008

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Grandma..you'll need some TLC to make this work. I recommend you recruit some direct services from one of the experts here, by looking in the repair directory for online support..

Posted on May 23, 2008

  • Patrick Michaels
    Patrick Michaels May 23, 2008

    there are some options in the repair listings in my profile, if that works for you

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Hello Grandama KK.
First you need to install all the program's from the back folder in the computer again if you want them ,and to printer to work you need to install the drivers from the cd for the printer , if you don't have the cd go printer company web site and enter the model number and list the operating system in the web site you get the online drivers download it and install ,,,,


If your unable to find the printer ,Please mention the make (HP, lexmark, brother etc) and model number which will be on the printer, finally the operating system on your computer.........

Please contact us again if you any problems........


Good luck.........................

Posted on May 22, 2008

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What is the maker and model of your printer?

Can you locate the back-up file folder? Or does the back-up folder now seem to be missing?

Posted on May 22, 2008

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This is usually a sign that the partition on your hard drive that the recovery media is located in is corrupt. 3 reasons for this:
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The computer is supplied with a recovery partition in the hard drive. You can use the same to restore the computer back to factory settings. Please restart the computer and then press and hold F10 key to access the recovery partition. Once you access the same, please select "Restore C Drive" to perform a System Recovery.

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REMEMBER: All your datas will be erased when you do the System Recovery.
For me guide you on have to access the files, I need the make and model of your laptop.

NOTE: If the RECOVERY or FACTORY_IMAGE partitions on the hard drive have been deleted OR the files in these partitions have been deleted, these steps will not work. You must use recovery discs.

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