Western Digital My Book (WDG1U2500) (G1U2500N) 250 GB Hard Drive Logo

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Posted on May 16, 2008
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Failing hard drive

What can I do from here, if it is failing? Anything salvageable?

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  • Expert 143 Answers
  • Posted on May 16, 2008
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Hey Glennlamp,

If it is just starting to fail, you can certainly salvage as much as you can before complete failure. Is it still recognized by the computer, copy as much data off as possible. If it is not recognized (already failed) you may have a bad enclosure. If the enclosure is bad, perhaps you can take it apart and hook up the drive as a slave in your computer. This will truly tell you if the drive is going bad or it was the enclosure. If the drive truly is bad, your only recourse is to send it in to get the data recovered by a data recovery company (plan on spending at least $300-$1000).

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Related Questions:

0helpful
1answer

Computer will not boot, instead get unmountable boot volume and unsuccessful self fix by computer. How do I best salvage files and programs on hard drive I will be replacing?

You can send the hard drive in and have the files extracted from the drive disc(s) but it is very expensive. Many website offer the recovery service for failed drives.
0helpful
1answer

Clicking sound

The clicking noise is possibly the reader arm skipping across the platters on your hard drive
a dirty hard first clean all of the dust from your computer using a fine air blower using a vacuum cleaner with no metal piping you might short your motherboard out if metal touches anything

or a fine air blower from a compressor making sure there is no MOISTURE in the air line then give the hard drive a firm tap on one side to free up the read arm
you could run the check disk utility

Click start run type cmd then type chkdsk/r/f which willscan for and attempt to repair any bad
sectors and automatically fix any corrupt files on your hard drive

then defragment your hard drive
don't do anything while the chkdsk utility is in progress any input may damage your computer

It might be power or data trying to get a connection make sure all power and data leads are securely attached

if this fails you might have a dirty hard driver with the reader arm skipping across the platters on your hard drive


give the hard drive a firm tap on the side to free up the reader arm you might be able to get it going long enough to salvage your data or it might go for a longer time


or you might use the freeze hard drive
http://lifehacker.com/170257/macgyver-tip--save-your-hard-drive-in-the-freezer
0helpful
1answer

A light clicking sound followed after several minutes by a series of beeps, this is for a 60gb st96812as SEAGATE drive. Disk is unmountable with MACOS Disk Utility.

The clicking noise is possibly the reader arm skipping across the platters on your hard drive
a dirty hard first clean all of the dust from your computer using a fine air blower using a vacuum cleaner with no metal piping you might short your motherboard out if metal touches anything
or a fine air blower from a compressor making sure there is no MOISTURE in the air line then give the hard drive a firm tap on one side to free up the read arm
you could run the check disk utility
Click start run type cmd then type chkdsk/r/f which willscan for and attempt to repair any bad
sectors and automatically fix any corrupt files on your hard drive
then defragment your hard drive
don't do anything while the chkdsk utility is in progress any input may damage your computer
It might be power or data trying to get a connection make sure all power and data leads are securely attached

if this fails you might have a dirty hard driver with the reader arm skipping across the platters on your hard drive


give the hard drive a firm tap on the side to free up the reader arm you might be able to get it going long enough to salvage your data or it might go for a longer time


or you might use the freeze hard drive
http://lifehacker.com/170257/macgyver-tip--save-your-hard-drive-in-the-freezer
0helpful
1answer

Clicking noise like sounds like a clock ticking wanna no how to stop it wen it typing aswell

The clicking noise is possibly the reader arm skipping across the platters on your hard drive a dirty hard first clean all of the dust from your computer using a fine air blower using a vacuum cleaner with no metal piping you might short your motherboard out if metal touches anything or a fine air blower from a compressor making sure there is no MOISTURE in the air line then give the hard drive a firm tap on one side to free up the read arm you could run the check disk utility Click start run type cmd then type chkdsk/r/f which willscan for and attempt to repair any bad sectors and automatically fix any corrupt files on your hard drive then defragment your hard drive don't do anything while the chkdsk utility is in progress any input may damage your computer it might be power or data trying to get a connection make sure all power and data leads are securely attached

if this fails you might have a dirty hard driver with the reader arm skipping across the platters on your hard drive


give the hard drive a firm tap on the side to free up the reader arm you might be able to get it going long enough to salvage your data or it might go for a longer time


or you might use the freeze hard drive
http://lifehacker.com/170257/macgyver-tip--save-your-hard-drive-in-the-freezer

Hope this helps.
0helpful
1answer

WD-1018C clicking on and off

Your hard drive is failing, buy a new one and re-install soon then you might be able to salvage any files you need on the old one. If you keep using the failing one you will eventually be left with a "brick" and then file recovery will be very, very expensive if at all possible.
0helpful
1answer

After the apple icon stays on for quite a long time the question mark comes on and that's it.

This means that the hard drive in the computer is failing. You can take it into an Apple store to have the hard drive replaced. Unfortunately, the data that is on the drive is rarely salvageable at this point.
0helpful
2answers

So my terabyte (external) is showing as a local disk hen i explore...it is saying "corrupt or unreadable" and when i go to properties it is showing all 0 of 0 is used...am i stuck?

Hello Pmtarq, hi, there are two possible bad part, first your hard drive is really bad, you need to reformat your drive, all data will be lost. (this is the common solution) or second the device electronics is bad, you can not do anything if the device fails, all you can do is salvage the hard drive. (this is a long shot, but possible)
0helpful
1answer

Dropped it, now its louder and not connecting, idk how to open it to check anything either, does anyone know how to open it?

The hard drive has been damaged and is now defective. It has 2 drives so it may be possible to salvage one of the drives. This is why i always recommend the 2.5" drives because they are made to handle a lot more shock. A standard hard drive is not meant to take any shock at all especially in use.
Thanks,
Lee
0helpful
1answer

Deleted files in error

some of the files will still be there... depends on how much data was copied ....

the software i have successfully used before is called STELLAR PHOENIX although there are many other similar programs i am sure. some may be shareware though this one is not....

this program will look for the data string that occurs at the start of a photo or mp3 or document and try to salvage it...

google the phoenix

good luck, its complicated to use but does work...

very important not to save anything else on the drive. the more you use that drive the less you will salvage...

please rate if useful
0helpful
1answer

H/p desk top pc,xp exdition

If computer starts up all the way in safe mode, you have a better chance of salvaging this system.
If not, the hard drive may be crashed (physical damage, scraping oxide from the platters).
Worst case, you would have to replace hard drive and re-install windows and everything else.
Best case, a repair function can be done from a winXP CD that will replace windows files without erasing anything else.

If there is precious data on the hard drive, a data recovery may be in order.
I can provide a reliable and reasonable source for this service if needed.
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