On start up the computer asks for normal start up then goes through system checks and says its deleting 93 files then shuts down and re-starts to pull up a blank screen but the mouse icons stays running...

that message appears if the shut down process is not followed.

power failure , emergency shut down or other problems that just shut the pc down will result in files and folders becoming corrupted and not saved

when booting up if the message appears that states start in safe mode , start normally etc , click on start normally

If your laptop computer won't shut itself down even after you select the "Shut Down" option from your "Start" menu, this means that too many programs are still open on your computer. Before Windows can shut down, it needs to manually close all open software, and having too many programs open can severely delay this process or cause Windows to lock up. Closing these programs will help your machine shut down as normal.
b> Right-click on your task bar. Click "Show Windows Stacked." This will maximize all of the program windows for all open programs on your desktop. The windows will be stacked one on top of the other on-screen. Click the "X" box in the corner of the first window to close that particular program. This will reveal the next program window in the stack. Continue to close these programs until you see your desktop wallpaper again. This, coupled with the fact that your task bar should now be cleared of all program icons, indicates that you have successfully closed all program windows. Your laptop will now shut down normally.
Press windows button and in the search type msconfig go to startup tab and uncheck those you dont want to start. scroll to the bottom toolbar bottom of screen right click you can select task manager applications also processes you will see whats running on your computer and ticking over you might have a virus http://www.majorgeeks.com/Microsoft_Security_Essentials_for_Windows_d6242.html microsoft security essentials your operating system must be registered Win7/Vista/XP 64 bit http://majorgeeks.com/downloadget.php?id=4281&file=1&evp=dbb3b0aebe6a6a4ff18089a6489a5e62 anti malware free edition Win XP/2003/Vista/Windows7 if you see something running that you does not need to be running select end now then you might you might uninstall that particular program and some unnecessary programs you should also check leads from motherboard to hard drive for secure dust free connections click start control panel administrative tools computer management disk management right click on your drive select properties click tools you should see click check now click start tick in both boxes this will schedule to on restart do not have any input while chkdsk utility is in progress any might damage your computer also you might download and use this registry cleaner it is totally free to use http://download.cnet.com/ccleaner/ then defragment your hard drive adding more ram is the best way of speeding up a computer If youre not sure if a module is right for your system use the Crucial Memory Advisor tool for a list of guaranteed compatible modules
you should always ask for a guarantee on compatibility before purchasing any ram and buy working pairs if possible you might have to many programs running at the same time putting to much strain on the CPU central processing unit
try uninstalling a few unnecessary programs This tool deletes unnecessary or temporary files on your hard disk so you can increase the amount of storage space you have. Delete the files using Disk Cleanup If you want to reduce the number of unnecessary files on your hard disk to free up disk space and help your computer run faster, use Disk Cleanup. It removes temporary files, empties the Recycle Bin, and removes a variety of system files and other items that you no longer need. Open Disk Cleanup by clicking start all programs accessories system tools and then clicking Disk Cleanup. In the Disk Cleanup Options dialog box, choose whether you want to clean up your own files only or all of the files on the computer. If you are prompted for an administrator password or confirmation, type the password or provide confirmation. If the Disk Cleanup Drive Selection dialog box appears, select the hard disk drive that you want to clean up, and then click OK. Click the Disk Cleanup tab, and then select the check boxes for the files you want to delete. When you finish selecting the files you want to delete, click OK, and then click Delete files to confirm the operation. Disk Cleanup proceeds to remove all unnecessary files from your computer. This tool deletes unnecessary or temporary files on your hard disk so you can increase the amount of storage space you have. Delete the files using Disk Cleanup If you want to reduce the number of unnecessary files on your hard disk to free up disk space and help your computer run faster, use Disk Cleanup. It removes temporary files, empties the Recycle Bin, and removes a variety of system files and other items that you no longer need. Watch the demo (1:00) this should speed up your computer

start your computer in safe mode ,run auto run manager (download it first from internet ) stop unwanted programs from list , then open task manager , open process list , delete unwanted user process , then open run, type regedit , click export in file option of regit window. Save it on desktop, shut down your computer , run on normally ,click on file that you save on desktop ,click merge to registry. Then it will be fine

No, delete restoration data just removes data that was saved just before your computer crashed or shut down without going through the normal shut down procedure. The operating system makes little temporary files while you are working on something so that it can restore them if the system goes down. Nothing happens to your real data files, documents, music, pictures, videos or memory.

Do you have a backup disc i.e. an operating system disc! as it sounds like you may have to reload the complete operating system. If restore cant be accessed then you will undoubtedly will have to do a clean install!

some pc's like that when you connect the power ac will start automatically withen few minuts then shout off..this from the power suplly.. ragarding the notebooks if you plug the charger and hit power buitton in few minuts will shout down. check the powere switch and board that is Motherboard problem.. or try first the check the system, use safe mode

Hi,
possible setting issue.
If you Go to,
start, control panel, power options, (classic view)
have a look in the power options there, set as needed. there is a few, check them all out.

use disc cleanup,defragmenter, delete temp internet files, in tools on menu bar , delete history,

update the Operating system at Microsoft.
update virus protection and run a full scan.

you should be good if no hardware problems.
Regards.

sorry to hear that :( try this hope it works

1. unlpug everything from the computer and leave only mouse, keyboard, monitor and power and restart the computer and try to shut it down if it works try this from preventing shutting down.
2. start>right click on my computer properties>advanced>on startup and recovery click on setting>uncheck the automatic restart. once you do that try to shut the computer down if it works most issue are ether the printer connected to the computer usb like mous etc.. in that case you need to update the drivers for your computer

You may have lost part of your windows program. If you have a system restore disk, you can run a system restore and probably fix your problem.
Some of your windows files have gotten deleted. When windows gets to this point all windows knows to do is restart. A virus can cause this problem.
Stargazer