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Posted on Sep 04, 2010
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I am trying to install the software for hp 1350 psc all-in-one and it installs okay but I do not get the director and the scanner button does not work. My computer is using ME operating system, is this a problem.

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  • Posted on Sep 04, 2010
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There are actually Alerts posted on the HP Support Website for your Model.
Take this link and read about it. I recommend checking for Updates while you are there as well. They are listed under Software & Driver Downloads.
http://h10025.www1.hp.com/ewfrf/wc/product?product=306888&lc=en&cc=us&dlc=en&lang=en&cc=us

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0helpful
1answer

How do i use my scanner for hp psc 2210 series.... I trying to scan something. I have pushed the scan botton on the printer. And i can't scan anything.....

The reason may be that the software is not installed properly. Did you try to scan from computer?

From computer you can try from Hp Director/ HP Solution Center or from scanner and camera wizard.
1helpful
2answers

My scanner is not working. Can't open HP director on my laptop. I tried to reinstall CD that came with it, but " more recent version installed" Printer and copier work fine.

Here are some diagnostics.
1. Go to control Panel and then to scanners & camera.
2. look for your scanner there.
3. if you find your scanner there try to scan from the wizard and you will be able to scan you docs.

To Reinstall the Hp Director....
1. first uninstall the HP director software using the removal utility located in your cd...

The uninstaller on the Internet is newer and works better than the one on the CD-ROM. Use this method only if the Internet version is not available. Follow the steps below to use the CD-ROM version only if you cannot get the regular uninstall to work correctly and cannot access the Internet:
  1. Leave the USB cable disconnected from the all-in-one.
  2. Insert the all-in-one CD-ROM into the computer. Cancel or close any installation windows that appear.
  3. Right-click the Start button, and then click Explore . This will open Windows Explorer.
  4. In the pane on the left, locate the CD-ROM drive letter that contains the all-in-one CD-ROM.
  5. There are two different versions of the software for some of these models. Use the file path that pertains to your version of the all-in-one software.
    • Early versions of the HP Officejet 6100 and PSC 2100 and 2200 series: Double-click the file hposcr01.exe , located in the Drivers\Uninst\language (ENU for English, ESN for Spanish, FRA for French, or PTB for Portuguese) folder of the CD-ROM.
    • The newer software version: Double-click the file Cleanall.bat , which is located in the Util\CCC\Cleanup folder of the CD-ROM.
    ONCE THE SOFTWARE IS COMPLETELY REMOVED.RESTART THE PC AND TRY TO INSTALL THE HP DIRECTOR SOFTWARE FROM THE CD.
Let me know for any further help....
http://www.ikarmatech.com
0helpful
1answer

Can i install printer other than installation cd

http://h20000.www2.hp.com/bizsupport/TechSupport/DriverDownload.jsp?prodNameId=306889&lang=en&cc=us&taskId=135&prodTypeId=18972&prodSeriesId=306884

HP PSC 1350

http://h20000.www2.hp.com/bizsupport/TechSupport/ProdSearch.jsp?lang=en&cc=us&taskId=135&prod=hp psc 1400 HP PSC 1400 Try downloading drivers and software from the HP site.
0helpful
2answers

HP psc 1350 all in one printer

Look on your desktop for HP director ( could be another name but will say HP). If you don't see it on your desk, click start, all programs, HP or Hewlett Packard. Click on this and a box will open letting you choose how to scan, where to save it ect. If you have trouble with it you may need the update, here,
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=oj-46104-1&lc=en&dlc=en&cc=us&os=228&product=77361

If this helps plz rate this 'fixya', if you need more help post a comment & I'll be happy to walk you through it, I know how frustrating it can be. Thank you kindly
4helpful
1answer

Can't use HP Director on HP 1350 Printer

Hi,
I just fixed this problem on my husbands PC. Just click this link & download & install this critical update. For some reason it didn't install when I updated but I found it and when I installed it the HP director started working great again. If this helps you plz rate this as 'fixya'. If you have more quetions leave a comment & I'll be happy to help, Thank you kindly...

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=oj-46104-1&lc=en&dlc=en&cc=us&os=228&product=77361
0helpful
1answer

WHERE COULD I DOWNLOAD THE HP DIRECTOR SOFTWARE

It wont work with xp, it will only work with windows 2000 and lower
1helpful
6answers

Hp psc 1350 printer

i cannot re-install my hp 1350 all in one scanner. i have uninstall and re-install the printer driver was unknown. how can that be possible even i dont have the cd that comes with it.
0helpful
1answer

Scanner Problem

Perform a clean and "No bloated" installation of the hardware.
Uninstall ALL the HP printer software, disconnect the PSC and reboot the computer.
When windows finish to load, connect the PSC again, the new hardware wizard will show up, follow the instructions with the HP Installation disk in the drive.
IMPORTANT: When a silver sand glass show up in the screen, CANCEL the installation of the HP software (this is by clicking "CANCEL" button or by no accepting the license terms). This will install only the PSC Drivers and nothing else.
Use a TWAIN compatible program (Windows imaging, photoshop, paint shop pro) and try scanning again.
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