My scanner is not working. Can't open HP director on my laptop. I tried to reinstall CD that came with it, but " more recent version installed" Printer and copier work fine.

Here are some diagnostics.
1. Go to control Panel and then to scanners & camera.
2. look for your scanner there.
3. if you find your scanner there try to scan from the wizard and you will be able to scan you docs.

To Reinstall the Hp Director....
1. first uninstall the HP director software using the removal utility located in your cd...

The uninstaller on the Internet is newer and works better than the one on the CD-ROM. Use this method only if the Internet version is not available. Follow the steps below to use the CD-ROM version only if you cannot get the regular uninstall to work correctly and cannot access the Internet:

1. Leave the USB cable disconnected from the all-in-one.
2. Insert the all-in-one CD-ROM into the computer. Cancel or close any installation windows that appear.
3. Right-click the Start button, and then click Explore . This will open Windows Explorer.
4. In the pane on the left, locate the CD-ROM drive letter that contains the all-in-one CD-ROM.
5. There are two different versions of the software for some of these models. Use the file path that pertains to your version of the all-in-one software.
   • Early versions of the HP Officejet 6100 and PSC 2100 and 2200 series: Double-click the file hposcr01.exe , located in the Drivers\Uninst\language (ENU for English, ESN for Spanish, FRA for French, or PTB for Portuguese) folder of the CD-ROM.
   • The newer software version: Double-click the file Cleanall.bat , which is located in the Util\CCC\Cleanup folder of the CD-ROM.
   ONCE THE SOFTWARE IS COMPLETELY REMOVED.RESTART THE PC AND TRY TO INSTALL THE HP DIRECTOR SOFTWARE FROM THE CD.

Hello ! pls explore ur cd look for scanner drves then install it seams like u only install printer only .

good luck

bye