BA Baker... hello,
Ice collecting on the bottom of the freezer.. is not such a terrible thing...
(Probably means the defrost is working... (merely not EXITING)).
New refrig or unfamiliar refrig could cause deeper analysis...
but if ...
If this is not a new device... and has been happily tending to it's own needs (evaporating well) for a while (months would be re-assuring)...
Then you are MOST probably looking at a clogged evaporator drain... (usually easily fixed by negotiating "WARM" (not hot) through the bottom vents slots of your freezer section.
Looking under your Refrigerator/Freezer... or consulting your owners manual... Locate your defrost "catch" pan...
It should NOT be dusty...
(easily tested: clean paper in tray...
Still clean tomorrow =
clogged drain (pan is watered daily).
Close inspection should reveal a tube descending into it.... This is where you will watch for your patiently applied doses of warm water to appear... (near immediate).
It may take several doses... because ice can also have formed over the drain... Be persistent... You will be proud.
Please comment me back... I really like REFRIGERATORS/Frzrs...
few appliances tend to themselves so well (adorable).
Samsung RF4287HABP User Manual
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