Canon PowerShot SX100 IS Digital Camera Logo

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Posted on Aug 26, 2010

My Canon powershot SX100 IS, won't focus properly. It happens usually when I zoom in. After Zooming in it won't focus on the subject/object I'm trying to snap. Any advice on how to solve this problem? I'm not sure if it is a simple cleaning issue. Thanks in advance

5 Related Answers

Anonymous

  • 130 Answers
  • Posted on May 30, 2008

SOURCE: Canon PowerShot SX100 is : Need

Here are the steps to take.

1. Establish whether or not you have a connection between your camera/computer by going to your start button, control panel, system, hardware tab and device manager. The camera must be powered on and in playback mode (should automatically go to playback mode when connected, camera's screen should go black if there is a connection). Make sure you have a fully or nearly fully charged battery in your camera.

2. Once in device manager, look under Imaging Devices. If your camera is properly connected it should show up as Canon Powershot SD800. If it shows a yellow exclamation point, there is a driver issue, and even if it doesn't show a yellow exclamation point, you may want to update your driver anyway by right clicking and having the system search automatically for driver updates. If download of driver begins, great...once finished, restart camera and your problem may be resolved.

3. If there are any other imaging devices, you may have to temporarily disable them to avoid conflicts.

4. If you have any other imaging software running, exit or close the program in your system tray (down by your clock in the right hand corner of your computer's desktop.

5. Try again to connect.

6. If you are on a desktop, try a rear usb port vs. a front port. You can also try a different port on a laptop. After each change, try restarting camera to establish connection.

7. Go to start/My Computer and look for the icon for your camera...you will be able to download images even without Canon software loaded onto computer so this is not a software issue if you have no hardware connection. If you see the icon, right click on it and choose Get or Import pictures. From there the default Microsoft scanner and camera wizard should launch and you will be able to import your images.

8. If still no connection, try going to Start/Run and type in services.msc here you are looking for 4 services to be running. Check under status of each service and make sure it reads that each of these services are started.

  • Canon Camera Access Library 8 (if Canon software loaded)
  • SSDP discovery service
  • Universal Plug and Play Device Host
  • Windows Image Acquisition
Once all of these services are started on your computer, restart camera once again. If any of the last three services are not on your computer or are not started, connecting will be a problem.

If all of these steps fail, try purchasing an SD card reader from your local electronics store for around $12 and download images from there. Canon also offers lifetime technical support for your Powershot, so give them a call if none of these steps work or if you would like someone to walk you through it.

Best of luck to you!
MrsJGreen

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Anonymous

  • 480 Answers
  • Posted on Jul 25, 2008

SOURCE: Canon PowerShot SX100 IS Digital Zoom

Hey NachesLady,
If the option to turn your digital zoom on or off is grayed out then the mode you have the camera set to does not allow changes to that option in that mode. I would try changing to another mode and see if the option is still grayed out. That being said I would NEVER use the digital zoom feature. All a digital zoom does is electronically crop the image in the camera which can be done easier and better once the images are uploaded to your computer. Digital zoom usually produces images of greatly reduced quality. I hope this helps!

Sincerely,
Allan
Go Ahead. Use Us.

Anonymous

  • 246 Answers
  • Posted on Apr 07, 2009

SOURCE: I have a Canon Powershot sd1100, it suddenly stopped focusing.

did you set to Macro, change to Infinity. or goto SETUP MENU, then perform RESET ALL.

t00nz

CameraR

  • 4738 Answers
  • Posted on Jun 10, 2009

SOURCE: My Canon Powershot SD800 IS, has had its lens

Lens errors are fairly common. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended ...

Here's some things that you can do to try to correct it. They only seem to work for less than 50% of the lens errors, but if the camera is out of warranty, they're worth a try:

http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html

Anonymous

  • 2 Answers
  • Posted on Aug 28, 2009

SOURCE: Canon PowerShot SX100 IS

My Canon Power Shot SX100 IS says lens error. restart camera. Help

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This happens when the internal focus lens is off track, usually caused by impact and can usually be repaired fairly inexpensively. However, it’s not a user serviceable problem and will need to be repaired by a qualified service technician.

My name is Rick and I’m a professional repair technician with over 20 years in the business and have repaired many of these. I’m semi retired and work from home with little overhead so I can keep repair costs low. If you decide to have the camera repaired, please click HERE for a directory listing that suits your needs.

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Dear Stefan:

Barring a malfunction with your len's autofocusing mechanism, the problem that you're experiencing is likely due to the limitations of the camera's focusing / zoom range in Macro mode.

You didn't say what ranges you were shooting from but basically, in order to get proper focus, you must first make sure you're within the proper lens to subject distance for the macro mode that you've chosen.

There are two macro modeson the S5, Macro and Super Macro. Macro shooting is done only within the ranges of 3.9 inches to 1.6 feet from your subject. SuperMacro mode (which is entered into by simply pressing the Macro button for one second) will only focus within the ranges of 0 inches to 3.9 inches. So if you are in either of these modes and stray from their focusing ranges, your camera won't focus properly.

Another issue that you may be dealing with is the very limited zoom range in Macro/Super Macro Modes. The zoom is basically meant to be set toward the maximum wide angle end of the zoom range. There is a yellow indicator bar below the Zoom Bar in the viewfinder that indicates the Out-Of-Zoom range in which the zoom basically can't be used. As you may see, only the first 10% or so of the zoom range is useable.

It might be that you could possibly be wavering in and out of the two macro mode focusing ranges and/or zooming into the Out-Of-Range zone during your session. Either can cause a similar effect such as you are describing. It's hard to say without actually being there.

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If so, your camera probably has no problem. If it is still not focusing properly you might want to send it into the service center for a diagnostic. There is no charge to diagnose a problem with your camera and if nothing is found to be wrong you will only be out of the shipping charges spent to send the camera in to the service center. If a repair is needed, it can be done at that time.

Hope this helps you.

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Tom, It's best to do the zoom first, then focus (if you are using the autofocus).
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