Question about Computers & Internet
First check that the disc is OK and there are no scratches, etc. If there are, you could use a bit of toothpaste and a clean cloth to get rid of the scratches. Just use a bit of paste on the cloth and wipe the CD in circular motions. Now use a clean part of the cloth and wipe away the toothpaste. Try the CD now and see if it works.
If that doesn't work, try doing a clean install. It could be that there are other software conflicting with the install. Procedure as follows (I am assuming you have XP):
1. Click Start --> Run --> Type MSCONFIG --> Click OK
2. On the General tab, choose Selective Startup
3. Uncheck Process SYSTEM.INI file
4. Uncheck Process WIN.INI file
5. Uncheck Load Startup Items
6. Click on the Services tab
7. At the bottom, check Hide All Microsoft Services
8. Uncheck all boxes in the window or click the button labeled Disable All
6. Click OK
7. Click Restart
8. Install the game CD.
After performing the necessary steps, restore your system by doing the following:
1. Click Start --> Run --> Type MSCONFIG--> Click OK
2 .Replace checkmarks in the items from which you previously removed.
3. On the General tab, choose Normal Startup
4. Click OK
5. Click YES, when asked to restart your computer
Hopefully, this should work. If not, it could be that you have a corrupt CD. If this is the case, try to get it replaced from the point of purchase.
Should you have any further questions, please feel free to post them here. Please do not assign a rating until you feel your problem is resolved. I will try my best to help you further, if need be.
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Thank you for using FIXYA!
Posted on Apr 20, 2008
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Posted on Jan 02, 2017
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