Hello Marionria,
First check that the disc is OK and there are no scratches, etc. If there are, you could use a bit of toothpaste and a clean cloth to get rid of the scratches. Just use a bit of paste on the cloth and wipe the CD in circular motions. Now use a clean part of the cloth and wipe away the toothpaste. Try the CD now and see if it works.
If that doesn't work, try doing a clean install. It could be that there are other software conflicting with the install. Procedure as follows (I am assuming you have XP):
1. Click Start --> Run --> Type MSCONFIG --> Click OK
2. On the General tab, choose Selective Startup
3. Uncheck Process SYSTEM.INI file
4. Uncheck Process WIN.INI file
5. Uncheck Load Startup Items
6. Click on the Services tab
7. At the bottom, check Hide All Microsoft Services
8. Uncheck all boxes in the window or click the button labeled Disable All
6. Click OK
7. Click Restart
8. Install the game CD.
After performing the necessary steps, restore your system by doing the following:
1. Click Start --> Run --> Type MSCONFIG--> Click OK
2 .Replace checkmarks in the items from which you previously removed.
3. On the General tab, choose Normal Startup
4. Click OK
5. Click YES, when asked to restart your computer
Hopefully, this should work. If not, it could be that you have a corrupt CD. If this is the case, try to get it replaced from the point of purchase.
Should you have any further questions, please feel free to post them here. Please do not assign a rating until you feel your problem is resolved. I will try my best to help you further, if need be.
If you are satisfied with my solution or have no other questions, please close the problem by assigning a FIXYA rating for my solution. I would be very grateful for your show of appreciation.
Thank you for using FIXYA!
Cheers!
IrishDruid
If you are using a different OS than XP, please post back the OS that you have and I will send the appropriate instructions for that Operating System (OS).
Cheers!
IrishDruid
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very grateful for your gesture of appreciation.
Should you have any further questions, please feel free to
post them here.
Thank you for using FIXYA!
Cheers!
IrishDruid
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Hi,
Just wanted to inquire if your issue is resolved, or if there is anything
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rating under my solution. I would be very grateful for your show of appreciation.
Should you have any further questions, please feel free to
post them here.
Thank you for using FIXYA!
Cheers!
IrishDruid
Hi,
Just wanted to inquire if your issue is resolved, or if there is anything
further I can do to assist you…
P.S. -You can rate this solution with one of
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IrishDruid
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