I am trying to fix the same problem. There is a clear plastic frame around the controller that has small plastic arms that the button pushes against. You will find that it has broken off and fallen inside the door. I managed a temporary fix by unscrewing the door panels finding the buts. Remove the clear frame it clips to the controller once you unscrew it from inside the door. I then used super glue to glue it back together. Fix is temporary only lasted 3 weeks and broke again. What you need to do is find a replacement clear frame.
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My Smeg 8605 X "P" (program) button pushed in and no longer works. Either the microswitch itself is broken or I believe it has been pushed out of its housing.
I'm a bit of an electrics repair kinda guy and wondered if this problem can be resolved without needing to replace an PCB.
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