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Cd- roms will not play

I have a Dell computer,and now the cdrom drive cant read the disc and dvd's will play but not very good.. I thought that maybe the drive was dirty and put a cleaner disc in it. But that made it worse.

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It definitely sounds like a faulty drive. Usually on a DVD-CD combo drive, either the DVD or CD feature will fail, but not both at once. Luckily, this is not an expensive part especially if you are able to replace it yourself. Hopefully this helped

Posted on Apr 21, 2008

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If your Drive is a CD-Rome drive, surely it cant, for the drive cant read dvd disc. Replace the drive of yours with DVD-Rom or DVD-RW in order to play dvd disc, DVD-RW simply has the added capablity to burn on DVD discs

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Can you play PC DVD ROM on an emachines E4026 Desktop PC. because i just had a game brought for me & when i try to load it , the computer reads it as a blank disc Any help appreciated ...


Based on the one and only specs sheet I could find for this model of emachine, it does have a DVD-ROM drive. So in theory it can. Does the unit play DVD Movies? if yes then it should work, try rebooting and then putting the disc in again. I assume the disc is clean and scratch free as the game is new.

If the OS on your computer has ever been reinstalled, you may be missing the driver for the drive, in which case windows would treat it as a generic CD-ROM drive, and not be able to read DVDs, you can get the drivers for the drive from the emachines website if this is the case.

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Cd rom drive reads some cd's and not others


If those other discs are working in other cdrom drives then you could have a dirty cdrom drive, a laser failure, or it could be a firmware problem in that drive. Check the mfr's website for any firmware updates first. If that should fail, then you will need to replace the drive.

What's happening inside is, you have a laser inside that bounces a beam off the disc and receives the beam into a buffer. The beam scans for and detects "Pits" and "plateaus" on the surface of the disc (it's kinda like morse code on a plastic disc.) and the dots and dashes reflect into the buffer.

If you cannot read a disc, that means the laser is having trouble with either:
1. emitting the beam,
2. targeting the tracks where the pits and plateaus are or
3. receiving the beam into its buffer

SOMETIMES a burned disc is harder to read by a standard reader, but not often. Most times it is a sign of dirt on the buffer receiver, dirt on the lens, or inability to scan the tracks. Try using a cdrom lens cleaner, and update the drive firmware. if that doesnt help you, you need a new drive.

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I have bought a Super slim external USB portable 24x CD-ROM for my Dell notebook. I can't get DVD's to play on it. The laptop recognises the removable device but there is no option to play the disc. Can...


CD ROM drive will play only 700 mb CD disks(normal CDs)...and not play DVD disks...u need DVD ROM drive to play DVDs....there is a big difference among both in it's function.
a DVD drive "may" play both DVDs and CDs....
but
a CD drive will "only" play CDs

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3 Answers

My cd rom wil not work it just quit working for no reason it will not play any cds or let me burn anything


First open the "Device Manager" to check for any error messages related to the device and click on "Start" and select "Control Panel" .

Now double-click on the "System" icon then click on the "Hardware" tab and click the "Device Manager" button. A new window appears, and displays whether the device is working properly. If there are any errors, click the "Troubleshoot" button and follow the given onscreen instructions.

Check the DVD that you are trying to use to and ensure that it is free of dirt and scratches and the proper format compatible with your drive.

Now uninstall any drivers that may be on your computer from previous DVD drives.

Now download the latest driver updates for your DVD drive model from Dell website & install it.

Also check on Dell website that your machine has the minimum requirements to operate the drive.

Now restart your computer & check your DVD drive.
I hope issue has been resolved.


If the same problem is still occurring, get the reliable Dell support at http:/www./vtechsquad.com/dell-support/

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My cd drive will read cds but not dvds i try to istall somethig it wont work


Hi dkush29306,

while the other two posters have pointed out the obvious, that CDROM drives only read CDs, and that you need a DVD drive to read DVDs, i would like to add something to this.

I will asume you have a CDROM COMBO Drive, that *should* play CDRs and DVDs.

if you find it does spin CDs up and read them, but not DVDs then i might be able to offer some suggestions.

firstly, make sure there is no software conflicts (like two CD Writing softwares trying to use the CD Drive at the same time.. ). you shouldnt have to worry about drivers for the CDROM, as the default OS ones should suffice. but they may be corrupt. you could goto Device Manager if you are on Windows, and uninstall and reinstall the driver for the CDROM. it should find it automatically in the install wizard.

ok at this point i don't see how software could cause any other issue , so we should look at it being a hardware issue:

if you have the ability, try changing the IDE Ribbon Cable that connects the CDROM to the Motherboard. if that doesnt work, try changing which plug in the IDE cable the CDROM plugs into. these plugs usually have a blue plug at one end (motherboard end), and there is two plugs at the other end, or master and slave. keep the jumper pin on the CDROM set to Cable Select, so you dont need to change it to slave, when its plugged into the slave port, or master pin if set to the master port.

finally, if none of that helps (and it probably won't ) you might find that the actual fault is due to the laser in the CDROM not focusing tightly enough and therefore cannot read the data on a DVD ROM because of this. the only way to tell if this is ok or not, is to plug it into another computer and see if it can read DVDs.

you might just be better off spending 20-50$ and buying a new CDROM Combo drive from your local computer hardware store.

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you want to buy new cd drive from workshop if the problem stay then go to workshop and get checked the motherboard it may possible the error of the motherboard chipset

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CDROM drives can only read CDs while
DVDROM drives can read both CDs and DVDs

If you need further clarification please do contact me.

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