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Posted on May 22, 2010
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Hello I just bought a Kenmore Electric Range and I am now installing it in my kitchen. I am attempting to connect the power to the range. I have a large romex looking wire coming from the house wall. It has a White neutral, a white and black hot, and a copper ground wire. My new electric range has a red, black, white and ground. How do I mate the two? My first attempt has white with white and the red and black from the range with the black from the house. And the grounds wires together. I get power to the range, lights come on but no heating element will heat up. It seems it is getting 120 but not the full 240. Thanks for the help. Donald

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  • Master 5,911 Answers
  • Posted on May 22, 2010
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Are you trying to connect your range to a 3-wire source, using a 4-wire cord? I'm a little confused on your symptoms. Normally you have a 2 HOT leads and a NEUTRAL/GROUND (3-wire) in older homes. In newer homes you have 2 HOT leads, a separate NEUTRAL and a separate GROUND (4-wire).

The following link explains the difference between the two configurations and how they should be correctly wired:

http://www.fixya.com/support/r3575913-installing_a_220_vac_appliance_cord

New construction homes built after the year 2000 REQUIRE the use of a 4-wire plug and are usually readily wired at the receptacle to accommodate. If your existing receptacle already has a 3-wire configuration you do not need to re-wire it, however. The easiest solution would be to purchase a 3-wire power cord that matches the receptacle you have.

Read through the link provided and post back and let me know if you have any questions. I hope this helps you solve your problem.

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