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Anonymous
Anonymous Posted on May 11, 2010
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There is a dry white film on all of my dishes and glasses. I use jetdry, and Dishwasher Magic from time to time. We have hard water, but I'm sure this is not normal. Thanks, Kim

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  • Anonymous May 13, 2010

    I haven't tried the solutions yet, but there is a lot of information here to work with. Thank you!

  • Mike Aug 11, 2012

    The problem is hard water. www.dishwasherfilter.com has a product to solve this problem once and for all. It filters the water going into your dishwasher and removes the hard minerals that leave those spots. It is very affordable and even has a money back guarantee. You will love the way your dishes look with this product.

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  • Master 10,515 Answers
  • Posted on May 11, 2010
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Joined: Nov 13, 2008
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Hi,

Below I listed 3 reasons why this may be happening and a product that will clean this off for you!

Glasses Are Cloudy/Spotted:
• Select Extra Rinse (select models).
• Check water temperature. Incoming water should be 120°-140° F (49-60° C).
• Always use a rinse aid.
• Confirm that the cloudiness is removable by soaking the item in white vinegar for approximately 5 minutes. If removed, the problem is due
to hard water. Adjust detergent amount being used to match water hardness (pg. 5). Be sure detergent is fresh, stored properly and is a
high quality brand.
• If cloudiness is not removable, it is etching. This is an erosion of the surface of the glassware and can be caused by water that is too hot,
from using too much detergent or by prewashing. Detergent needs food soil to act upon. If etching has occurred, the glassware is permanently
damaged. To prevent further etching, adjust the detergent amount to match the water hardness, stop prewashing, and be sure incoming
water temperature temperature is not greater than 140° F (60° C). Use water heating options only when incoming water temperature is below
120° F


Food Soil Remains on Dishes:
• Check water temperature
• Run hot water at the sink before starting the dishwasher.
• Select Tough Scrub™ or Tough Scrub™ Plus (select models).
• Check water hardness and adjust detergent amount accordingly
• Use fresh detergent stored in a cool dry place.
• Select proper cycle for the soil level.
• Load items so they do not block the wash arms or center tower
• Load the utensil basket with some handles up and some down to prevent nesting.
• Do not place glasses over tines.
• Prior to loading, scrape off burnt on foods and wipe the starchy film from utensils used with pasta, rice and oatmeal. These soils require
more energy than the rest of the load to clean.


Items Washed In The Dishwasher Or The Dishwasher Tub Itself Are Stained/Discolored:
• Aluminum utensils or pans can leave marks when they rub against other items. Leave a slight space between items.
• Iron deposits in the water can leave a yellow, brown or orange film on dishes or the dishwasher tub. A filter may be needed, check with a
water treatment company. RoVer Rust Remover (part no. 057961)** can be used to remove rust. Do not use RoVer along with dishwasher
detergent. Fill both cups with RoVer and complete a Normal Wash cycle. Follow with a short wash cycle using dishwasher detergent.
• Color from tomato sauces may adhere to the tub . If light staining has occurred, leave the door open to oxidize the stain away. For
removal of heavier stains, try a citric acid containing dishwasher cleaning product such as Glisten (part no. 18001017)**. Change dishwasher
detergent and be sure to use a dishwasher detergent that contains chlorine to better fight staining.

Let me know,if needed further assistance.

Hope i helped you.

Thanks for using ' Fixya ' and have a nice day!!

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Older dishwasher is leaving a white film on the glasses. Have checked the water (125 at the sink) cut down on detergent, used "dishwasher cleaner" a couple of times. Any Ideas? It is a Kenmore...
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I get a film on the inside of dishwasher as well as dishes at the end of a cycle. You can really see the cloudy film on glasses. Dishwasher is only 18 months old.
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Dishs are duty and glasses have white film & dirty
If your dishes or glassware appear with a white film or a white powdery residue or spotted following a complete wash cycle, adjusting the amount or type of detergent you?re using and adjusting your hot water heater?s water temperature may solve the problem. But before you do either of these, put a rinse additive (such as Jet-Dry) in the rinse dispenser to improve the sheeting action of the water.

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Permanent etching is often caused by a combination of soft water and excessive heat or detergent. If glassware is permanently etched, there isn?t anything you can do to make it clear again. But you can avoid future etching by taking these steps:

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Next, you?ll have to determine whether the film is removable or permanently etched. To do this, soak a glass in undiluted white vinegar for about 15 minutes. Or, wash the glass with warm water and concentrated dishwasher detergent or a high-phosphate detergent (such as Glass Magic).

If the film comes off, it is probably caused by hard water minerals, improper amounts of detergent, or unsuitable water temperature.

Permanent etching is often caused by a combination of soft water and excessive heat or detergent. If glassware is permanently etched, there isn?t anything you can do to make it clear again. But you can avoid future etching by taking these steps:

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2) Adjust the detergent amount.

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A common cause of poor washing results is improper loading?dishes that block or impede the spray arm(s) or prevent the soap dispenser from opening. On the other hand, if your dishwasher has chronic problems with good washing, the problem may not be your dishwasher. A good first step is vary the amount of dishwasher detergent you're using and try switching brands.

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In order for your dishwasher to fill to the appropriate level, water pressure should be from 20?120 pounds per square inch. If you suspect that your water pressure may be low, turn off all faucets or other users of water (such as washing machines and sprinklers) and then put a half-gallon jug under the kitchen faucet. Turn on the hot water full-blast. If the jug doesn?t fill within 14 seconds, your water pressure may be too low for proper dishwasher operation. Call your city water utility to discuss your options, or avoid drawing water elsewhere in the house or yard during dishwasher cycles.

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Hi, We have a new whirlpool dishwasher type no. 575-0. GU2275X TVQO. We have not been able to get clean dishes since purchase. Water is hot, everything seems to be operating smoothly. Use the...
I think I can help. We have the same dishwasher and we have very hard water. The dry powder detergents don't work well. We have found Cascade All in One Gel detergent works best and we use only a little; don't go beyond the first mark in the detergent dispenser, regardless what the instructions say. We have found using more of any detergent makes white film. Don't fill up the pre-wash side either. The Cascade All in One Gel does both at one time, so no need to put some in the pre-wash side. Also keep Jet Dry in the rinse dispenser and make sure it is set up higher, turn the arrow to 4. Try that and move up if needed. Next, we put half a cup of white vinegar in the dishwasher, just pour it in the bottom each time, right before we wash the dishes. This works GREAT! We used the white vinegar in on our former dishwasher of 9 years and never had any trouble with any film buildup. The vinegar cuts all the film and makes glasses look terrific.

If you are still are having trouble, cut out the Heated Dry at then end. The heat can cake hard water on your dishes. It may not dry the dishes as well, but it seems to stop any buildup. Using the vinegar though, we use the Heated Dry and still have no film buildup. So for us, we use a small amount of Cascade All in One Gel detergent (buy this basic gel, no added anything), 1/2 cup white vinegar poured in the bottom and Jet Dry in the rinse dispenser. We always have sparkling clean dishes with no hard water buildup. If you don't have real hard water, but just a little hard water, you might try decreasing the white vinegar to 1/4 cup and increase it if you start seeing the white film build back up. Also don't overload the dishwasher. Make sure there is space in-between each dish and have all plates face toward the center.

Make sure you turn your sink faucet on to as hot as you can get it and run the water until it is hot, then turn off the faucet and turn on the dishwasher. This helps to keep the dishwasher from running longer, which would mean more hard water swishing around longer if you don't heat the water, and you know what that means, plus the heating element has to work harder to get the temp up and that makes it burn out quicker. Once a month check your jet sprays, that turn around in your dishwasher, because the little holes can stop up with hard water gunk and this will cause film on your dishes to build up. Take a toothpick and crush the gunk in any holes and make it go out of the holes. Hope this helps you!
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Apr 27, 2009 • Dishwashers
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I had the same problem. Only thing that worked for me was adding Glass Magic. No more white film for me.
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