Question about Sony Cyber-shot DSC-W50 Digital Camera

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Lens stuck I had been turning my Sony Cyber-shot DSC W50 off and on a few times, when suddenly as I went to turn it off, the lens got stuck and couldn't retract--just made this horrible mechanical noise like it was trying to do so but something was awry. Then this message comes up on the screen "Turn the power off and on again." I do as asked. Nothing. I take the (fully charged) battery out and see if that does the trick. Nope. No matter what I do, the lens will not retract, regardless of how many times or how long I try and turn the camera on and off again. Is there any possible reason why this is happening, and is it something that I'll be able to fix relatively cheaply and easily. Or is it hopeless and I need to just bury the poor device? I hope not, because I'm a student and really rather broke! Help!

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  • Anonymous Mar 24, 2008

    the lens is stuck how do I get the lens to return

  • Anonymous Mar 24, 2008

    I have the same problem and have heard that banging the camera around will help get it back into working shape. That didn't work for me.



    Probably going to have to get a new camera.



    Didn't know that these were disposable digital cameras.

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I have a Sony Cyber-shot DSC-W30 and my lens was stuck after a trip to the beach. As you turn on the camera, gently tap the bottom of the camera on a hard surface (i.e. a hard cover book). You could also use an air-duster spray to blow out any grains/dust around the lens.

Posted on Jul 17, 2008

THIS CAMERA IS **** WHO EVER MADE I didnt even drop mine n the lens is stuck n i payed heaps for it n accpect it to last long ive only got it a month ago :(

Posted on Mar 27, 2008

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Knocking the camera sounds like it works but may create another problem. I have had this problem with p-100 , p-200 and now the w50, I have found a small drop, of wd40 placed on both sides ,two opposing sides,of the lens ring where it extends from the body will work also. Don't spray, its a bit too hard to control amount deposited. Use a toothpick or a stick to dip and then drop the oil.

Posted on Mar 27, 2008

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1 Answer

Dropped camera and now the lens is stuck out,when i turn it on the screen says turn power on and off again.i do that,but it keeps saying it still and camera makes a weird noise when i turn it on,and lens...


Hello,

Bummer huh? I dropped mine a while back and damaged my battery cover!

I would try...taking out the batteries and reinstalling them! This may reset your camera?

Otherwise, I would do a web search and type in:

Sony Cyber-shot Camera DSC-W50 troubleshooting

Hope this helps you get your camera working again!

Kind Regards!

Martie

Sep 15, 2011 | Sony Cyber-shot DSC-W50 Digital Camera

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Examine the lens carefully. you will see that the outer lens is out of line with the inner lens. . hold the camera firmly with one hand using the fingers of the second hand firmly nudge the outer lens back in line. reinsert battery and test.
Good luck,
Luwangula

Sep 15, 2009 | Sony Cyber-shot DSC-W50 Digital Camera

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Hi!
It's probably stuck focus. Contact your local Sony service center, but if they ask too much, you can contact me at toms.safranovs@gmail.com and I will give you a good price.
I work in Sony service center.

Tom

Jul 16, 2009 | Sony Cyber-shot DSC-W50 Digital Camera

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Sounds like you have two problems, both which mean bad news. The clicking could be a broken gear in the lens unit or off track lens.
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Aug 03, 2008 | Sony Cyber-shot DSC-W50 Digital Camera

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thats normal.
it just doesn't have enough power to bring the lense back in.
once you charge your battery and turn it on the lense will automatically come back in and then out for you to take a picture.

Apr 06, 2008 | Sony Cyber-shot DSC-W50 Digital Camera

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ACCESS error could happen when lens gets stuck but if it happens when lens moves back and forth without problem it usually means that where the lens assembly plugs into main system board connection is loose. These connections are held in place by a very small thin fragile plastic clip and a few drops could be enough to snap it but not do any other noticeable damage to camera. Camera would need to be opened to see if clip is broken or maybe cable just needs to me reinserted. Either way only open camera if no longer under warranty and you are somewhat handy

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There are 3 pins in the camera lens that slide in grooves allowing it to move you have knocked out 1 or more.
only an experienced tech can attempt fix , camera must be totally disassembled.

Jan 29, 2008 | Sony Cyber-shot DSC-W50 Digital Camera

1 Answer

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Lightly hit your camera in you palm a few times. I has the same problem with my DSC-W55 and it works now!

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