Technical Support, Instructions & Repair Service

Back to: 

Tags:

Identity IdentityGuard 10-Sheet Cross-Cut Continuous Duty Shredder

Won't stop running in auto mode


posted by Redhead17 on Mar 15, 2008


Identity guard 10S cross cut shredded. Just out of warranty (naturally!) and will not stop running. Have to remove off the bin to stop it. It was not overheated and only ran about 3 minutes with less than 10S at a time.
I have the same problem.
This Problem has been added to the Share Your Expertise Page under "My Work Queue".

Best Solution

posted on Mar 21, 2008
FixYa! (100)

fellowesrep

Rank:Guru Guru
Rating: 86%, 99 votes
This is an issue with the paper feed sensor if it is mechanical switch there may be paper holding switch in active position if it is a elecronic sensor (looks like the bulb on the end of a remote located in the center on both sides of the paper slot) it may simply need to be cleaned with a Q-tip dipped in rubbing alcohol. If cleaning or unsticking switch does not work you will have to contact the manufacturer for any parts replacement.
Rating Locked! (?) Redhead17 has rated this solution as FixYa!

Thank You!

Was the solution helpful?
Show your appreciation by commenting on Won't stop running in auto mode:


I don't want to Accept this solution

Can you Help with these Shredders problems?

Shredders
trying to trouble shoot shredder seem like no power to...

Shredders
Door is closed but light on panel shows an open door. I...

Shredders
how blades are mounted on shft in shredder

Identity IdentityGuard 10-Sheet Cross-Cut...
jammed our identity guard shredder..Got it unjammed now it...

Identity IdentityGuard 10-Sheet Cross-Cut...
My shredder no longer runs on 'Auto'. It works great on...

Loading problems.

Repair Service

Find Shredder Repairman Near You:
Browse the Repair Directory
Repairman, Get Listed FREE

When the original poster rates a solution that was given to his own problem, that rating is locked!
X

Are you sure the solution content is Inappropriate?
   
Tech buddies can communicate directly to answer questions. Become a Tech Buddy and have direct access to your favorite expert for FREE!