Question about IdentityGuard Cross-Cut Shredder
Identity guard 10S cross cut shredded. Just out of warranty (naturally!) and will not stop running. Have to remove off the bin to stop it. It was not overheated and only ran about 3 minutes with less than 10S at a time.
This is an issue with the paper feed sensor if it is mechanical switch there may be paper holding switch in active position if it is a elecronic sensor (looks like the bulb on the end of a remote located in the center on both sides of the paper slot) it may simply need to be cleaned with a Q-tip dipped in rubbing alcohol. If cleaning or unsticking switch does not work you will have to contact the manufacturer for any parts replacement.
Posted on Mar 21, 2008
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Posted on Jan 02, 2017
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