Question about IdentityGuard Cross-Cut Shredder
Identity guard 10S cross cut shredded. Just out of warranty (naturally!) and will not stop running. Have to remove off the bin to stop it. It was not overheated and only ran about 3 minutes with less than 10S at a time.
This is an issue with the paper feed sensor if it is mechanical switch there may be paper holding switch in active position if it is a elecronic sensor (looks like the bulb on the end of a remote located in the center on both sides of the paper slot) it may simply need to be cleaned with a Q-tip dipped in rubbing alcohol. If cleaning or unsticking switch does not work you will have to contact the manufacturer for any parts replacement.
Posted on Mar 21, 2008
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
May 15, 2016 | Tech Solution TS-8000 Cross-Cut Shredder
Feb 18, 2015 | Cross Office Equipment & Supplies
Jun 21, 2014 | Techko Identity Guard 6-Sheet Strip Cut...
Nov 17, 2012 | Royal 160MX Also called 16CDX Cross-Cut...
Feb 02, 2011 | Techko Identity Guard 6-Sheet Strip Cut...
Sep 14, 2009 | Identity Guard 10 Sheet Cross Cut Shredder
Aug 10, 2009 | Achiever SCS-6 Strip-Cut Shredder
Jun 08, 2014 | IdentityGuard Cross-Cut Shredder
477 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: