I have my hotpoint aqarius washing machine only 1 year and it has just started to freeze and wont drain the water out of it,will start any wash ok but that as far as i get with it,i have tryed to open the filter at the bottom but it wont open it will only turn a small bit,it has just made a loud bang and a sizzling noise is now comming from it

hi sharon, i had simular problem, if your waste outlet from your machine to kitchen sink is pushed on to sink waste sometimes held with jubilee clip, disconnect it and check weather its clear cos it can get build up of ****** and stop water from draining, hope this helps.

1. The water pressure could be to low. 2. The waste pipe could be too low.
on the back of the machine you can see 2 red arrows that is the minimum height of the waste pipe.

You need to check the filter.
Remove lower rear cover of washer.
Remove large black hose on bottom of drum.
Remove and clean filter inside hose.
Fit back and test.

You can attempt to reset the water level, but it sounds like that system is malfunctioning and going to require service.

check pump/filter/outlet hose is not blocked. if ok check the brushes in the motor.

It has a wide variety of wash programmes for white cotton, colourfast cotton, polyester, non-colourfast cotton, wool blends and wool itself. These standard programmes take from an hour and a quarter to three-quarters of an hour to complete.
There is also a quick wash programme lasting just under half an hour for lightly soiled items and a pre wash soak for heavily soiled items. The machine has four buttons providing extra facilities that can be set independently of the main wash programmes to give you a more comprehensive range of settings.
There is a rinse hold button, which I find extremely useful. When set this holds the clothes in the final rinse water until you are ready to unload the machine. You then release the button, let the machine go through the final spin and then you can unload the machine. It means that you don’t leave damp washing in the machine for the time between the cycle finishing and you unloading the machine, which would make for very creased clothes. There is also a button to depress if you want to use the super rinse facility. This merely increases the volume of water in each rinse so that the clothes are rinsed more fully. I have never used this particular facility, as the ordinary rinses are fine for my needs.
The next button allows for a slow spin. I find that this one is really useful for the items that I need to iron as it means that they don’t come out of the washing machine as creased as they normally would on a faster spin. The only problem with this is of course that the clothes are not as dry as they would otherwise have been. The final button is used to set the economy wash feature. This means that the washing machine’s own heating system is not used and the wash is done with the water at the temperature entering the machine from your hot and cold water tanks. This of course means a cooler wash so it’s only suitable for lightly soiled items.
The door remains locked during the wash programmes so that it cannot be opened accidentally and it can be locked when not in use too if you have small children who might get into mischief! The other big selling point for this particular model is that it gauges the size of the load and uses the correct amount of water needed eliminating the need for the half-wash programme. This also means that it is both water and energy efficient

Do you hear the motor spinning loud whirring noise,when drum is not,if so drum belt has come off or snapped,if no noise possible brushes on motor need replacing

it's not on 'test' is it,
try turning the machine on while pressing the start and on buttons together until dOFF apears.

The water level vacuum switch are not working , check hose might lose.

wont spin